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Freddie McMahon

Director Strategy and Innovation
DF2020 Ltd
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Followed by John Sims, Martha Boyle and 5 others you follow
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Freddie's opinions

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Freddie McMahon

INNOVATION. REGULATION. KNOWLEDGE. CHATBOTS.

INTRODUCTION Innovation is about changing the status quo in a way that adds value to stakeholders. To demonstrate adding value requires measurement. With this clear definition of innovation, lets apply it to regulation. THE REGULATORY FABRIC AS A MARKET The scope of this challenge is huge as the regulatory fabric impacts every person and every o...

11 November 2019 /ai Banking Strategy, Digital and Transformation

Freddie McMahon

Regulation Chatbots: Knowledge First, Data Second

Data is the enabler for any digital strategy. Organizations need timely and accurate data from human interactions. This is an imperative for sensing early and responding quickly to ever changing circumstances. We all collect data from customers, employees and suppliers using forms, checklists and surveys. This data must be of high quality otherwise...

11 July 2019 /ai /regulation Banking Strategy, Digital and Transformation

Freddie McMahon

When are we going to rethink how regulations are applied in practice?

By Regulation we mean national law and its extensions such as defined by Regulators and Standards, and the way its applied in practice through Policies and Procedures. The problem is compounded through International Trade and Operations, which covers Regulations from multiple jurisdictions. An annual CEO survey has identified regulation overload a...

04 May 2019 /regulation Finextra site news

Freddie McMahon

Regulation Chatbots: The Machine versus Human Redline

The growing recognition of new value creation from using chatbots has amplified market hype, even though there are many genuine cases delivering benefits. This growing momentum has cultivated a populist belief that natural language processing, powered by machine learning, is fit for purpose in any context. Furthermore, it has cultivated a sense-mak...

09 April 2019 /ai /regulation Innovation in Financial Services

Freddie McMahon

CHATBOTS: The digitalisation of knowledge through a new lens

79% of executives now believe seamless and digital access to knowledge is very important to overall business performance. Executives understand that there is too much dependency upon knowledge in people’s heads. And, even when it is documented, there is inadequate transparency and traceability to the way it is used to make decisions, when applied ...

22 January 2019 /ai /regulation Digital Banking Trends

Freddie writes about

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