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Seems then that fintech has its own systemic vulnerabilities. 

I would imagine many fintech CEOs waking up this Monday morning to the priority of comprehensively understanding all the dependencies among their own 'supply chains' of outsourced service providers of Whatever as a Service.

The exuberance around fintech encourages short memories. 

Anybody remember Powa? 

Always, Caveat Emptor.

Hate to be brutal but the reason so many startups fail is because they are bad/marginal ideas started by folk with no clue how to build/run a business.

Fintech, or whatever the sector, the same groundrules apply. 

Interesting. The ability of bots/AI to learn effectively, and therefore adapt to change is key to their wider use.

Put simply, will the Bot 'get it', quicker than the staff. And therefore deliver a better/more consistent service.

Learning more about these sorts of use cases in action, being practically applied, would be really informative.

A case study to endorse why banks' smartest strategy may be to stand aside, let fintechs do the innovation.

And then buy them when/if they have critical mass.

May not be unique - but nonetheless a good thing in current circumstances. And there appears to no covert customer acquisition angle to undermine the good intentions. 

From a tech perspective, interesting NatWest has moved more or less as quickly as Starling. You'd think they'd have more legacy to overcome.

Good news for Yapily. Well done.

Anecdotally, I'm hearing that deals are separating into two streams. Anything in progress is getting pushed over the line to completion - there's a couple more closing soon. But anything yet to be significantly advance is getting parked up.

This is a great story. Kudos (no pun intended) to everyone involved.

What else is happening in other countries? 

While this is a measured and appropriate response to the threat of Covid-19. You have to worry whether all of these branches, or any of these branches, will re-open.

Quite aside from the economic pressures on banks and their retail estate, Corvid-19 will force a large scale, sea change in customer behavior that would otherwise have taken a decade to take effect. 

I like this initiative. Well done M-Pesa.

We are seeing lots of ambulance chasing marketing piggy backing on Coronavirus. But this is genuinely helping customers. 

What are other banks and fintechs doing to ease the pain of their customers in relation CORVID-19?