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Stuff that's out there in the way out and beyond in banking.
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Balazs Fejes President Europe and APAC at EPAM Systems
On our blog, we write about solving the complex challenges that digital businesses face, but what about the challenges that continue to emerge from the rapid digitization of our society? These sets of challenges are often interconnected in many ways, and payments is a great example of where business and societal challenges intersect. After all, ho...
18 July 2018 /inclusion
Freddie McMahon Director Strategy and Innovation at DF2020 Ltd
A lot of chatbot projects in regulated sectors, especially financial services, have reached the realisation that Natural Language Processing (NLP) has severe limitations compared to the unabated hype. NLP is powered by machine learning. Let’s call it a more realistic name. Machine-controlled learning. There are several suitable conversational a...
15 June 2018 /ai
Enrico Camerinelli Supply Chain Blockchain Personal Coach at Aite Group
The speed at which blockchain-based applications are evolving beyond pure financial transactions must not induce banks to mistakenly think that the business is running out of their hands. On the contrary, the relationships and trust that financial institutions have built with their corporate clients are the foundation of a healthy and productive en...
18 April 2018 /wholesale
Reghunathan Sukumara Pillai Consultant at Infosys
Products are designed based on needs /requirements of the consumers in/across multiple industries in /across different geographies/regions. Some products could be used across different industries whereas majority of the products are built based on specific industry demand. There could be local or regional or geographical or global product. Uniquen...
13 March 2018
Anthony Pickup Consultant at Capgemini Invent
I was asked recently to predict the future for ATMs (Auto Teller Machines) and the services they will provide. I approached this by looking back at what has driven the development of the ATM hardware and software we see today. My conclusion is that mass market technologies that have enabled ATMs to lower the cost of current their operation or red...
23 February 2018 /payments
Chris Principe CEO at APB, Inc.
It's a Crypto Crazy Christmas!! What you should have remembered that was told to you by Billy Ray Valentine. So, I do not have an inside information, if there is any, about the last two weeks in Crypto pricing. What I will say is that I am not surprised by the fatigue that the market showed the last two weeks and I expected to see this happen. In m...
28 December 2017 /sibos
At this early stage of the chatbot evolution, it is difficult to determine the current state of being able to value chatbot firms. Valuation of new innovations is often influenced on future potential. A study of 16 firms produced some interesting insights. The selected chatbot firms all have successfully raised funding since June 2016. This pro...
16 December 2017 /ai
The most common misperception about Chatbots is that Natural Language Processing (NLP) is the only method for delivering conversation-as-a-service. Though this is not true, as covered in earlier articles, it is important to understand some of the NLP limitations. The popularity of Chatbots naturally being able to converse with people generally star...
24 November 2017 /ai /regulation
Retired Member
In the face of changing times, Banking and Financial companies might encounter some rough patches in the near term– largely owning to the fact that customer expectations are at all-time high, un-sure digital strategies can be really un-forgiving, channel flux is extreme and speed to market is frankly become ‘maddening’. Today, consumers expect the...
22 November 2017 /ai
Sayed Ali Sharafudeen Senior Manager, Customer Analytics at Genpact
When customers walk into their bank, they normally expect to talk to a personal banker or customer manager to discuss their need or issue. With every customer tending to demand personalized relationship with their banks, scalability issues creep in for a branch level personalization for each and every customer. However, retail banking has gone dig...
21 November 2017 /ai /retail
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