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Automation in Financial Services

It the next decade, it is expected that some form of artificial intelligence technology will perform work across financial functions, allowing people resources to focus on higher-value tasks and projects. 

To capture this opportunity, financial services companies must take a strategic, rather than tactical, approach. A strategic plan to transform should consider the following five building blocks: 

  • Develop strategy, detailed road maps and establish ambitious targets
  • Focus on human resources
  • Set up a small central team and appoint change agents
  • Carefully choose the first pilot area
  • Ensure IT is a partner


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Jose Pierre

Jose Pierre


Marketware International, Inc.

Member since

30 Aug 2014



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This post is from a series of posts in the group:

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

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