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Automation in Financial Services

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It the next decade, it is expected that some form of artificial intelligence technology will perform work across financial functions, allowing people resources to focus on higher-value tasks and projects. 

To capture this opportunity, financial services companies must take a strategic, rather than tactical, approach. A strategic plan to transform should consider the following five building blocks: 

  • Develop strategy, detailed road maps and establish ambitious targets
  • Focus on human resources
  • Set up a small central team and appoint change agents
  • Carefully choose the first pilot area
  • Ensure IT is a partner

 

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