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Nationwide builds Covid chatbot
/retail
/retail
11 May 2020

Nationwide builds Covid chatbot

Google launches bot to help organisations answer Covid-19 questions
/covid-19
/covid-19
08 Apr 2020

Google launches bot to help organisations answer Covid-19 questions

Hang Seng Bank's virtual assistant Haro joins WhatsApp
/retail
/retail
06 Apr 2020

Hang Seng Bank's virtual assistant Haro joins WhatsApp

Rush to digitisation will see fintech sector flourish post-Covid-19
/covid-19
/covid-19
02 Apr 2020

Rush to digitisation will see fintech sector flourish post-Covid-19

Nationwide to open branches an hour early for vulnerable customers
/retail
/retail
17 Mar 2020

Nationwide to open branches an hour early for vulnerable customers

Belgian digital bank Aion launches
/retail
/retail
28 Feb 2020

Belgian digital bank Aion launches

Kasisto raises a further $22 million for conversational AI
/retail
/retail
06 Feb 2020

Kasisto raises a further $22 million for conversational AI

How analytics can help expand market share and generate revenue
/startups
/startups
31 Jan 2020

How analytics can help expand market share and generate revenue

CaixaBank applies AI to employee training
/retail
/retail
21 Jan 2020

CaixaBank applies AI to employee training

Bank of America AI chatbot surpasses 10 million users
/retail
/retail
12 Dec 2019

Bank of America AI chatbot surpasses 10 million users

Finnish fintech Enfuce to track CO2e emissions of purchases
/sustainable
/sustainable
21 Nov 2019

Finnish fintech Enfuce to track CO2e emissions of purchases

Plum raises another $3m and launches on Android
/payments
/payments
13 Nov 2019

Plum raises another $3m and launches on Android

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Neobanks’ Covid-19 recovery will provide the blueprint for future scalability in fintech

Neobanks’ Covid-19 recovery will provide the blueprint for future scalability in fintech

BNP Paribas Securities Services uses NLG to write client exec summaries

BNP Paribas Securities Services uses NLG to write client exec summaries

/people

UBS poaches Credit Suisse IT exec

/regulation

US regulator signals change to digital banking rules

/crypto

Swiss crypto firm launches university courses

/retail

CBA to ban customers that use transaction descriptions to send abusive messages

/payments

Japanese banks explore common digital currency settlement infrastructure