82 Results from "First Direct"
/retail
British banks TSB, Bank of Scotland, Nationwide Building Society, Halifax, Lloyds and First Direct have reported problems for customers making payments this morning.
28 February 2025
First Direct has enlisted open banking specialist Bud to add transaction categorisation and merchant identification services to its mobile app.
10 May 2021
/people
First Direct has appointed a new CEO to replace previous incumbent Joe Gordon, who jumped ship in May to work on a new challenger bank brand.
03 September 2020
HSBC UK and its first direct subsidiary have introduced a feature that lets customers contact them via the Messages app on Apple devices.
14 July 2020
Many of the UK's leading high street banks have fallen behind their upstart digital rivals when it comes to making it easy and fast to open an account, suggests a review of 12 players' user experience.
25 May 2020
Overnight outages affecting mobile and online services from HSBC and subsidiary first direct have continued into the morning, despite earlier claims that the problems had been rectified.
20 December 2019
First Direct and Nationwide top the UK’s first retail banking customer experience (CX) index, created by data analysis and consulting firm Kantar
29 November 2019
Which? has compared the online security of 12 of the UK's biggest banks, with NatWest coming out on top.
18 November 2019
The UK's original challenger bank, first direct, is celebrating its thirtieth anniversary.
01 October 2019
UK bank first direct has added a "co-creation" platform to its app, enabling customers to test new ideas, prototypes and projects and then provide feedback on them.
15 March 2019
/security
UK consumers' association Which? has hit out at much of the banking industry for failing to protect online customers with two-factor authentication (2FA).
31 January 2019
/payments
UK bank first direct has teamed up with social payments startup PayKey to let customers send money to friends from within apps such as WhatsApp and Facebook Messenger.
28 January 2019
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