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153 Results from 2018, /ai

Retired Member

Retired Member 

Is AI a fad or reality for financial services today?

Artificial intelligence (AI) is starting to impact our lives faster than we can imagine. From Amazon’s digital assistant Alexa, which is now in over five million homes, to online shopping recommendations and image recognition, AI technologies have found no shortages of real world applications that are quickly becoming a familiar part of our daily ...

/ai /retail

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

Chatbots gaining momentum in mainstream banking

In March 2018, Citicorp launched a Facebook Messenger chatbot for its consumer banking clients in Singapore. They also plan to launch these chatbot-based services in Hong Kong and Australia later in 2018. Citicorp’s conversation-as-a-service enables customers to access account balances and credit card bill summaries. Citicorp intend to extend this...

/ai Fintech

Retired Member

Retired Member 

Artificial Intelligence - How Machine Learning is Transforming Underwriting

Over the last decade, several sectors of the economy adopted and implemented digital technologies to improve business connections and maximize output and efficiency. However, the insurance industry is one of the staidest sectors of the economy lagged behind in the global shift to digital technology. As such, the Young American Insurance industry ...

/ai Digital Insurance Trends

Retired Member

Retired Member 

As IT and back office transform what happens to RPA?

Having got involved in both robotic and cognitive automation in banking, I am coming across several interesting, deep questions. For example, robotic process automation (RPA) is touted as a great choice where the business case for automation does not make the cut for IT to take it up. This requires careful thinking. Shouldn't the threshold to push...

/ai Digital Banking Trends

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

Chatbots as an enabler for Knowledge Process Re-Modelling

The Problem Process Modelling is pervasive. At the lowest level process, there is often tasks that require the knowledge worker to access Complex Knowledge in the form of documents covering regulatory, statutory, legal, tax, tariffs, policies or procedural matters. Complex Knowledge contained in documents is no longer fit for purpose for two reaso...

/ai Fintech

Dennis Gada

Dennis Gada Vice President, Financial Services at Infosys

Five ways fintech is disrupting the financial services industry

Fintech is the buzzword within the banking industry. It refers to the use of technology across all financial services functions. For instance, the simple task of replacing paper-based processes with software and applications is an example of fintech at work. Previously, fintech was mainly used for back-office functions by leveraging software to hel...

/ai Trends in Financial Services

Freddie McMahon

Freddie McMahon Director Strategy and Innovation at DF2020 Ltd

The emergence of chatbot reality as the hyped perception starts to fade

Some interesting research from multiple sources are providing lead indicators into why the future of organisations will become a blend of human and chatbot workers. More and more people are using chatbots. Some may not realise they are using chatbots as it is seemingly so “natural” in a digital nice way! This is especially the case through advance...

/ai Digital Banking Trends

Ivy Schmerken

Ivy Schmerken Editorial Director at FlexTrade Systems

Artificial Intelligence Gains Momentum: From Machine Learning to Deep Learning

Artificial intelligence has quickly evolved from science fiction to digital assistants such as Alexa and Siri learning about our daily lives. A.I. applications are interpreting MRIs and will soon be operating self-driving cars. In personal finance, many of us interact with chat boxes on bank web sites. And in the investing world, robo-advisors ar...

/ai Capital Markets Technology

Retired Member

Retired Member 

The Growing Potential Of Artificial Intelligence To Transform Social Media Marketing

Artificial intelligence and social media are gradually becoming household names in modern day marketing. Both technologies are rapidly taking over the world of marketing, knocking out most traditional methods of advertising like pamphlets, TV and newspaper ads. Marketers who are always in tune with the change of marketing trends and technologies a...

/ai Whatever...

Retired Member

Retired Member 

How to manage robots in a financial services workplace

To make the most of robots, firms should consider them as part of their virtual workforce. When it comes to robots, sci-fi has a lot to answer for. Love them or hate them, they create a vision of a future world that divides opinion. From golden humanoids and vicious bipods with guns for eyes, to cute little helpers, robots appeal to some and frigh...

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