Instant Messaging

111 articles tagged with this keyword

/Instant Messaging

Mastering the Transition to ISO 20022

360 downloads

/retail

The positive impact of AI on customer experience in financial services

With the shift from Google to GPT-4 for information searches, Greg Krasnov, the founder of Tonik Bank, examines AI’s growing influence on the financial industry ahead of this week's Singapore FinTech Festival. The discussion explores how banks are adopting AI, the implementation of Gen AI in customer interactions, where friction between regulation and innovation may arise, and the impact it is having on customer acquisition and credit applications.

/Instant Messaging

The Future of the Global Financial Ecosystem 2024

1054 downloads

/regulation

More banks pay multi-million dollar penalties over WhatsApp use

Wells Fargo and BNP Paribas are among the latest banks to be hit with multi-million dollar penalties by US regulators over employee use of unofficial communication tools like WhatsApp and iMessage.

/Instant Messaging

The Future of Payments 2023

1472 downloads

/regulation

Communications surveillance outfit VoxSmart raises $12m

London-based communications surveillance group VoxSmart has raised $12 million in funding from existing investors, including ToscaFund.

/regulation

SEC WhatsApp crackdown expands to hedge funds

The Securities and Exchange Commission is widening its probe into Wall Street's use of WhatsApp for conducting business to include major hedge funds, according to Bloomberg.

/identity

Barclays and Maven invest in Manchester-based fintech startup Nivo

Nivo Solutions, a Manchester-based fintech startup founded by former Barclays' executives, has secured a £1 million investment from Maven Equity Finance, with support from the Northern Powerhouse Investment Fund and Barclays Bank.

/Instant Messaging

UK Open Banking API Performance 2021-2022

422 downloads

/regulation

Banks to pay $1bn over traders' use of WhatsApp

A handful of Wall Street banks are preparing to pay up to $200m each to settle a case with the Securities and Exchanges Commission (SEC) and the Commodity Futures Trading Commission (CFTC) over the use of WhatsApp messages.

/cloud

Symphony buys voice trading tech supplier Cloud9

Financial communication platform Symphony has acquired New York-based voice trading software supplier Cloud9 Technologies. Financial terms were not disclosed.

/Instant Messaging

The Future of Payments 2021

1436 downloads

/payments

Twitter Tip Jar users cite PayPal privacy concerns hours after rollout

Hours after Twitter announced the new money transfer feature Tip Jar, early testers took to the social media platform to air their concerns over addresses being included in PayPal receipts.

/regulation

WhatsApp payment service gets go-ahead for Brazil relaunch

Brazil's central bank has given Facebook-owned WhatsApp the greenlight to relaunch P2P payments in the country - nine months after suspending the service.

/startups

Zelf raises $2m for messenger-based neobank

Zelf, a messenger-based neobank targeting Generation Z, has raised $2 million in a pre-seed funding round led by 3VC.