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Vaibhav Grover

Senior Director
Sutherland
Member since
26 Sep 2017
Location
Gurgaon
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9
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Followed by John Sims, Martha Boyle and 5 others you follow
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Vaibhav's opinions

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Vaibhav Grover

Generative AI: Can it be Banking Backoffice’s ‘New Best Friend’?

Generative Artificial Intelligence (GenAI) is not just a buzz word anymore. It is evolving as a transformative force that is reshaping the world. 2023 has been a breakout year for GenAI startups, with equity funding topping $21.8B, which is 4X compared to 2022. Banking and Financial Services industry has always been at the forefront of adapting di...

01 March 2024 /retail /predictions Artificial Intelligence and Financial Services

Vaibhav Grover

Is your transformation risk-proof?

This article is co-authored by Vaibhav Dubey, Priyanka Mishra, Suresh Thevar & Vaibhav Grover Banking continues to be in the forefront of driving digital and process transformation. Many banks are on a transformation journey when it comes to core banking or back-office operations. These journeys are initially focused on cost reduction, making e...

21 January 2022 /regulation /retail Financial Risk Management

Vaibhav Grover

How can Banks use COVID19 crisis to advance the future?

In one of the office discussions I heard a colleague say – “The bank you thought you would be in 2025 is the bank that you need to be tomorrow!”. This was such a ‘powerful’ statement that it got stuck in my mind. It forced me to think –can Banks use Covid 19 crisis to their advantage and advance the future for Banking? There have been some interes...

24 July 2020 /retail /covid-19 Disruption in Retail Banking

Vaibhav Grover

How Asian Banks are revolutionizing the customer onboarding

Introduction As per a report from Forbes1, from 1980 to 2010, the Chinese, Japanese and South Korean banking industries' assets expanded 20, 15 and 13 fold respectively. And, as per One Road research2, post 2010 the Asian banking markets have demonstrated continuous and consistent growth as compared to their counterparts in US & Europe. The b...

26 November 2019 /retail Asia Financial Services

Vaibhav Grover

How fintechs are revolutionizing the customer onboarding process

As per a recent CNBC report (1), In US, fintech companies accounted for 38 percent of all US personal loans in 2018. That's a revolutionary growth from just 5 percent in 2013. On the other hand, traditional banks' share of these loans has fallen down to a mere 28 percent that used to be 40 percent in 2013. Fintechs are surely heading in the right ...

19 March 2019 /retail Disruption in Retail Banking

Vaibhav Grover

Happily married to DigitalBanking.Still having affair with BranchBanking:VirtualBanking the answer?

Banks' dilemma- Customers happily married to "Digital" Banking..still having an affair with "Branch" Banking : Is virtual banking the answer? Today, the traditional distribution channels like bank branch network are undergoing massive transition. The banks are moving towards a digital world at a very fast pace. Many banks have l...

30 July 2018 /retail Digital Banking Trends

Vaibhav Grover

Are Banks only in 'Banking' business?

According to US law, any institution offering deposits, subject's withdrawal on demand and marketing loans of a commercial or business nature is Bank. The Oxford dictionary defines a bank as – "a bank is an establishment for the custody of money received from its customers .It's essential duty is to pay their draft on it, its profit arises fr...

10 March 2018 /retail Disruption in Retail Banking

Vaibhav Grover

Responsible Lending Guidelines- Threat or Opportunity for Banks?

What is 'responsible lending' all about? In Australia, Australian Securities and Investments Commission (ASIC) has issued regulatory guidelines that makes it mandatory for the lenders to assess and make sure that a credit facility extended to a customer is 'not unsuitable' for them and customer is able to 'service' the credit extended by the lende...

07 February 2018 /regulation /retail Banking Regulations

Vaibhav Grover

Bot-Advisor as your Banker - Are you ready?

Banks across the globe are investing big dollars into Intelligent Bots. HSBC has recently announced a low-cost online investment service that uses algorithms to match customers to an investment portfolio. American financial services provider Raymond James ­Financial said it would offer bot-advisers to clients by the year end. NatWest recently laun...

28 September 2017 /ai /retail Disruption in Retail Banking

Vaibhav writes about

  • artificial intelligence
  • regulation & compliance
  • retail banking
  • covid-19
  • predictions

Vaibhav's opinion archive

  • 2024 (1)
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