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Angus Burrell

VP Global Omnichannel Strategy
PayComplete
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06 Mar 2023
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Followed by John Sims, Martha Boyle and 5 others you follow
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Angus's opinions

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Angus Burrell

The Resilience of Cash in an Increasingly Digital World

It has been quite a busy few months for cash news. Following September's confirmation of the FCA enshrining access to cash into law, we have seen data from the BRC, UK Finance and Nationwide Building Society showing a growth in cash usage. It seems cash is on the comeback. In doing so, it raises important questions for every business involved in...

10 March 2025 /payments

Angus Burrell

Unlocking The Full Value Of Cash

Earlier this year, the FCA's long-awaited access to cash legislation came into place, making access to a specific payment method a legal right for the first time. The UK is not alone in doing this. Across the pond, we have seen similar measures taken in Connecticut, Massachusetts, Colorado and Tennessee, as many states move to ensure their citize...

04 December 2024 /payments

Angus Burrell

Why cash legislation is critical for the growth of banking hubs.

Earlier this month, the UK treasury announced plans to fine banks if they fail to provide citizens with access to free cash withdrawal and deposit services ‘where they live’. The boundaries have been set at one mile in town centres, and three miles in rural areas. The move comes as the UK’s high streets continue to evolve. Once a hub for commerce,...

07 September 2023 /regulation /retail Banking Strategy, Digital and Transformation

Angus Burrell

Coutts Bank’s Nigel Farage saga is a reminder that access to digital payments is a privilege

Should access to digital payments be a right, rather than a privilege? This question has come into sharp focus in recent weeks in the UK after a high-profile dispute between former politician Nigel Farage - a controversial divisive figure in British politics after his high-profile campaigning for Brexit - and Coutts Bank, who had decided to close ...

25 August 2023

Angus Burrell

Online banking outages warn us against developing digital dependency

The rise of digital banking, and challenger banks, have without doubt been a positive thing overall. Digital payment acceptance and the growth of ecommerce has allowed new, digital-first services to emerge, increasing consumer choice. But in embracing digital, the decline of cash payments has prompted many businesses to go cashless - which reduces ...

08 August 2023 /payments /inclusion Digital Banking

Angus Burrell

Can fintechs help retailers grow advertising revenue?

Through the 2010s, Alphabet and Meta grew to become the twin titans of digital advertising - known as the duopoly - with Facebook & Instagram dominating mobile and with Google dominating search and web-based display ads. But while digital ad spend has continued to rise overall, their share has declined from its 2017 peak of 55 per cent ownersh...

04 July 2023 /payments /startups Data sharing

Angus Burrell

Can fintechs help retailers grow advertising revenue?

Through the 2010s, Alphabet and Meta grew to become the twin titans of digital advertising - known as the duopoly - with Facebook & Instagram dominating mobile and with Google dominating search and web-based display ads. But while digital ad spend has continued to rise overall, their share has declined from its 2017 peak of 55 per cent owners...

04 July 2023 /payments /startups Data sharing

Angus Burrell

Cashless retail? It’s a false economy.

Why should retailers be cautious of jumping on the cashless economy bandwagon? The past decade has brought incredible innovation in the finance sector. With a revolution in digital payment technology, the emergence of SaaS businesses built on open APIs, and the move to the cloud - businesses now have greater visibility over finance than ever befo...

02 June 2023 /payments /inclusion Treasury Management

Angus writes about

  • payments
  • regulation & compliance
  • retail banking
  • start ups
  • financial inclusion

Angus's opinion archive

  • 2025 (1)
  • 2024 (1)
  • 2023 (4)

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