Too often organisations have used automation technologies such as chatbots as a ‘first line of defence’ against their customers, when actually there is often more valuable opportunity to create new and entirely novel experiences for customers. While larger banks often consider automation solely or primarily a cost reduction exercise, challenger ba...
24 June 2019 /ai /retail Customer Service 2015-2019-2025
Jean-Stephane GourevitchCEO at Mobile Convergence Ecosystems Ltd.
Chriss AndrewsCEO at KA2 Limited
Jordan GlazierCEO at Wildfire Systems
Rohan SinghCEO at SemiDot Infotech
Briana MarburyCEO at Interledger Foundation
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