Too often organisations have used automation technologies such as chatbots as a ‘first line of defence’ against their customers, when actually there is often more valuable opportunity to create new and entirely novel experiences for customers. While larger banks often consider automation solely or primarily a cost reduction exercise, challenger ba...
24 June 2019 Customer Service 2015-2019-2025
Richard WalshCEO at FinTech & Payments Association of Ireland
Premkumar BhagwatsaranCEO at Ideal Invent PVT Ltd
Lilia StoyanovCEO at Transformify.org
Rolands MestersCEO at Nordigen
Ambroży RybickiCEO at ARP Ideas
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