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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
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Nancy Weir Industry Principal at Pegasystems
Over the last 15 years the KYC due diligence process has evolved significantly. But as the bar has been raised on compliance globally, the costs and resources needed in the onboarding process and regular KYC reviews have grown exponentially. Financial institutions don’t have much choice in their approach. They either must make upfront investments ...
28 October 2020 /regulation /crime
Diederick Van Thiel Visionary Board Member | CEO | NED at AdviceRobo | Ecology Innovations | IKANO | Channel
Digital sales, a dangerous unseized opportunity for banks For banks, digital sales are a crucial new benchmark—and a logical next step in the race to digitization. For every time that customers visit a branch, customers access their banking apps between 50 and 80 times. And this number doesn’t take into account visits to banks’ websites, this make...
27 October 2020 /retail /covid-19
Retired Member
It’s no secret that the world has moved online at an accelerating pace over the past few months, as digital processes and interactions have rapidly displaced manual ones in every industry, including banking. According to Deloitte, “Even customers who were reluctant to adopt digital interactions have done so out of necessity, gaining some level of ...
27 October 2020 /regulation /identity
Béla Vér Founder and CEO at ApPello
“A couple of clicks, drag a slider here and there, a quick ID check, attach a few docs and bingo, the money arrives!” – this is what users long for. So what can a bank do to satisfy these desires while ensuring that its deposit account holders sleep soundly at night, too? Winning over and retaining a digitally-literate generation has placed yet m...
26 October 2020 /retail /cloud
Andrew Beatty Head of Wealth, Retirement & International at FIS
There was a time when banks knew who their competitors were. For the most part they were other banks and financial services providers. Pretty simple. But with technology taking center stage, fintechs seem well positioned to move even further into the banking space. But are they really? As Hugues Delcourt, Chairman of KNEIP and former CEO of Banque...
15 October 2020 /regulation /retail
Kevin Day CEO at HPD Software
In the current period of economic uncertainty, increasing pressure on businesses is making fraudulent activity an ever-present risk for lenders – a trend not only troubling for the affected company or companies, but also for the wider economy. In particular, corporate fraud has the potential to dissuade banks from lending - a dangerous outcome dur...
13 October 2020 /crime /covid-19
COVID-19 flushes away traditional banking Last week at premier financial services event SIBOS (https://www.sibos.com) a series of C-level banking executives shared their immersive visions on the post COVID growth of banks. “How will the pace of technological change push digitalization forward and how will the rise in consumer demand for new digita...
13 October 2020 /retail /covid-19
Jim Craig Co-Founder at Conotext
How do community financial institutions (FIs) stay relevant during and beyond the pandemic? Well, the first thing is, leadership needs to change its view of what digital banking (and digital marketing) means. When ATMs hit the US scene in 1969, this was the first wave of what has become known as digital banking. In this iteration, it was about auto...
08 October 2020 /retail
Mounaim Cortet Senior Manager Strategy at Innopay
In today’s data economy in which everything has become a transaction, future relevance for banks is no longer based on payments alone. To help senior executives of banks to start leveraging their Open Banking capabilities in this context, we recommend three must-do actions to holistically address the components of a digital trust infrastructure (d...
08 October 2020 /payments /identity
There’s a familiar adage, “If it ain’t broke don’t fix it.” While its origins are unclear, it’s essentially a great excuse for doing nothing. A stark reality is that many banks run on platforms that are older than most of their employees. Why? Because they do work. However, as management guru Peter Drucker proclaims, “If you want something new, yo...
01 October 2020 /people /retail
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