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Banking Strategy, Digital and Transformation

Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar

Andrew Beatty

Andrew Beatty Head of Wealth, Retirement & International at FIS

Digital Treasury: A Strategic Advancement

Digitalization holds the promise of reshaping the management of treasury, with the power and potential to redefine and advance the role of treasury managers. This blog considers how automation frees treasurers from the burden of the mundane so they can contribute more to their business’ strategy and improved bottom line, and how banks can help the...

/wholesale /predictions

Maria Schuld

Maria Schuld Head of Regional and Community Banking at FIS

Serving small businesses beyond PPP

Financial services firms have performed admirably in helping small businesses with loans secured by the federal government in support of the Paycheck Protection Program (PPP) of the CARES Act. So how do banks capitalize on this goodwill and these relationships? This small business market opportunity is too important to miss. According to FIS resear...

/retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Improving Customer Experience in Banking is Useless if These 7 Blind Spots Exist

One financial company spent half a million and two years developing a new application, but after launch, customers abandoned it. The reason is that there are seven internal factors that often sabotage all huge investments and efforts to create a successful digital product that provides positive customer experience. So let's find out why even great...

/people /retail

Richard Kalas

Richard Kalas Client Solutions Director for Retail Banking at GFT Group

Will banks disappear in the future?

Some people are pointing to the disappearance of the global financial services system as we have known it. The incursion of new players is even leading people to talk about the end of banking. It is difficult to predict what banking of the future will be like or what role traditional institutions will play in the new world order, but it will certa...

/retail

Adrian Mountstephens

Adrian Mountstephens Business Development, Payments & Banking at Equinix

Banking-as-a-Service (BaaS) Empowers Any Brand to Offer Financial Services

Embedded finance opens new opportunities, but secure data exchange is essential Digital banking is not new – major banks began to offer internet banking services in the mid-1990s. However, the traditional banking industry is facing significant pressure from rapidly shifting consumer expectations, changing regulations and increasing competition fro...

/payments /cloud

Ananstasiia Svarych

Ananstasiia Svarych CEO at Lextensio

The value of information through the ages

June 18, 1815. The defeat of Napoleon at Waterloo brought Nathan Rothschild £ 40 million and from the time the phrase: "Who owns the information, he owns the world" became known. After two centuries, this phrase has become stronger and has become a kind of slogan of the era of digitalization. History knows many examples of when informat...

/crime

Matthew Phillips

Matthew Phillips Head of Banking, UK and Ireland at Diebold Nixdorf

How can banks embrace the post-pandemic relationship with customers?

The past 12 months have been a period of intense learning for banks, providing them with unique insights into the customer experience and what services will be at the core of their offering for the years ahead. Banks must now look at how they implement these learnings and ensure they maximise the opportunity to strengthen customer relationships a...

/retail /covid-19

Tomer Guriel

Tomer Guriel CEO at Ezbob

What do US customers really want from their banking providers?

Having seen what’s available in adjacent industries, US consumers and small businesses are demanding a higher level of customer service, a better user experience (UX), and the necessary security measures to keep them safe as the world recovers. By adopting the latest digital solutions, banks and other financial institutions can make sure that they...

/people /retail

Andrew Beatty

Andrew Beatty Head of Wealth, Retirement & International at FIS

Commercial Banking in Today’s Open Banking Environment

Playing Catch-up With Retail? Open banking is more akin to a journey than a destination. Almost all retail banks have a roadmap for modernization, and many are making good progress, with innovative solutions that increase customer convenience and reduce friction. Unfortunately many commercial banks are lagging behind, possibly because the incentiv...

/wholesale /predictions

Matthew Phillips

Matthew Phillips Head of Banking, UK and Ireland at Diebold Nixdorf

What have banks learnt about their customers during lockdown?

In a year of immense upheaval for society, the banking industry has not escaped the far reaching impacts of the pandemic and shutdown of high streets across the UK. Customers have swiftly had to change some of their banking habits in the kind of industry shift not experienced in living memory. While the period has seen customers’ usual choice of b...

/retail /covid-19

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