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2023 (7) 2021 (2)

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2023 (1)
Richard Kalas

Richard Kalas

Client Solutions Director for Retail Banking at GFT Group
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The state of security in digital banking

29 Nov 2023

As a founding principle in the creation and subsequent evolution of banks, the importance of security cannot be understated. It is this importance that has led banks to develop a range of industry-leading security measures to ensure the financial safety and protection of their customers. As time and technology has evolved, so too has the means wi...

Artificial Intelligence and Financial Services

Brits not letting apprehension put them off AI banking

05 Sep 2023

Despite customers’ concern about banks using AI, they still want to make the most of opportunities the technology offers the banking sector, new research finds. The new research focuses on the innovation led by artificial intelligence (AI) and how it is affecting the experience of the modern banking customer. As we continue to witness the ongoin...

Long reads

How reactive banks can build resilience for customer and organisation

23 Feb 2023

Economic volatility has ushered in a new wave of financial concern for the UK. Customers of banks who lack in-depth financial knowledge are now relying on banking providers to help inform them to make wiser financial decisions as inflation continues to surge. Guiding customers through the cost-of-living crisis is vital for the well-being of custom...

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