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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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Anton Roe CEO at MHR
We often hear about the siloes between departments being detrimental to business success. Whether this is working from disparate systems; being unable to ensure everyone across the organisation has access to the same data; or teams making decisions on which products and services to implement for their benefit, rather than considering how this ladd...
30 May 2025 /people
Teo Blidarus CEO and Co-Founder at FintechOS
Insurance is shifting from a purely B2C model to integrated, accessible protection. Instead of standalone coverage, insurers need to provide solutions that fit naturally into everyday transactions and customer journeys. Traditional insurance models often fail to reach those who need protection most. As customers seek coverage that adapts to their f...
28 May 2025 /cloud /markets
Sakkun Tickoo Digital marketing consultant at Wonderful Payments Ltd
Have you ever been caught behind someone at a coffee shop who was frantically looking through their wallet for the "right" card? The person next to them, on the other hand, just taps their phone and walks away with their latte. That's the change in how we pay in modern times. You might be surprised by this question: What if I told you ...
27 May 2025 /payments
Alex Kreger Founder and CEO at UXDA Financial UX Design
Only 3 % of U.S. companies are truly customer-obsessed. They’re racing ahead with 41 % faster revenue growth, 49 % higher profits and 51% better customer retention according to Forrester’s 2024 US Customer Experience Index. And 2024 Bank Customer Experience Survey by FICO shows that 62% of respondents believe customer experience is as important as...
19 May 2025 /retail /markets
After years of digital innovation, many financial apps still drown users in data—and miss what really matters: how people feel about their money. At UXDA, we see a radically different path: by applying neuroscience and neuromarketing, we’ve found that tapping into users’ emotional motivations can transform their entire financial journey. It’s not ...
12 May 2025 /retail /devops
For years, traditional banks built their reputations on physical branches and face-to-face customer relationships. But today, they face an existential challenge: nimble Fintech startups are emerging on a global scale, offering convenience, efficiency and mobile reach that simply can’t be matched by local branches alone. Like the shift from local n...
06 May 2025 /retail /predictions
Aymeric Monod-Gayraud Co-Founder at LoanTube (#Sifted100)
There’s a persistent myth in UK financial services that credit brokers are simply comparison engines, digital middlemen shuffling applications from one side of the internet to another with little added value. This outdated perception ignores how technology has fundamentally transformed the role of digital credit marketplaces, delivering additional...
02 May 2025 /retail /inclusion
In the high-stakes world of digital products, many banks and financial organizations face a fundamental yet often overlooked challenge: a dysfunctional team dynamic that hinders both innovation and progress. The most common solutions—team-building exercises, new management frameworks or injecting more resources—may seem logical. However, these app...
28 April 2025 /people /retail
In a world where trust is everything, stability has been banking’s ultimate badge of honor—but is it enough to stay ahead? In today’s fast-moving digital world, clinging to the “tried and true”—outdated white-label frontends and legacy core systems—can be a costly illusion. While these systems may have served well five or ten years ago, maintainin...
22 April 2025 /retail /devops
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
My posts listed below probably describe the sun rising (a lot of repetition of course). The point being that ID-wallets are needed for security, trust, speedy adoption and getting legally binding deals - that only legal and natural persons can do. Newest on top. https://www.finextra.com/blogposting/28398/it-is-better-to-build-from-the-ground-up-act...
22 April 2025 /ai /identity
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