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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
Whether it is Bank of Queensland with their Hipster Branch launch, Citi's famed Apple-Store Branches, NAB's Crowd concept, Unicredit "Branch of the Future" in Italy and Bulgaria, PNC's Tel...
For the people of Brazil, the semi-final match in the 2014 World Cup was a mesmerizing event. True, the opposition was as fierce as you can get – no one in his right mind wants to play against Germany...
India is shaping up for the new growth phase under the new government. The opportunity: 1. The Country has opened the floodgates for vendors in digital banking in the realm of Financial inclusion and ...
The payments world is all abuzz about the potential of biometrics to solve many of the serious payment security issues we now face. Not only does biometric authentication – be it voice, iris or even A...
The way bank customers access and manage their finances is evolving at a rapid pace. While the physical branch was once at the centre of a retail institution’s offering, this model has witnessed eno
I interact with several 'experts' in digital banking. These 'experts' are introduced as strategy leaders. In conversation with them the talk is all mobility and online banking. In presentations, it is...
Earlier this year, FStech magazine looked at technology predictions for the year ahead. I’ve picked out three areas I believe to be very relevant to the UK mortgage market, in this year of the Mortgag...
I attended Shared Services & Outsourcing Week in Dublin recently and sat in on a session called “Increasing Automation to Optimise Existing Technology”. Part of the session focused on improving th...
It’s always heart breaking to see how people keep falling to good old fraud techniques, and while the recent wave of Sweetheart Scams carries a clear romantic notion, it’s actually one of the nastiest...
TARGET2-Securities, or also known by its acronym as T2S, is one of the most ambitious projects of the European Central Bank (ECB) and 17 national central banks in the euro area (which are collectively...
No matter what part of the payment industry you’re in, earning and retaining your customer’s trust is paramount. In light of numerous data breaches and even government spying, companies the world over...
One of the most interesting, and potentially revolutionary, applications of big data technology in financial services has to be the schema-less trade repository. The best way to understand the solut