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Retail banks get consumer happy

16 June 2011 Be the first to comment

Gary Wright

Analyst

BISS Research

Innovation in the retail banking industry is surely a oxymoron! Never noted for out-of-the-box thinking sleepy bankers have always been very keen to protect what they have and just take the money. Not anymore if EBA Day is to be believed.

It's very refreshing that with SEPA finally on the home straight, bankers have been looking to alternative revenue winners. These include e-invoicing and other e-type services, wishing to explore value added services for corporates and consumers alike. Not before time!

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EBAday is the annual event for European payments professionals organised by Finextra and the Euro Banking Association. This community has been created to deliver a forum for EBA delegates to exchange views on instant payments, open banking and new developments in payments processing and technology.

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