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Consumer e-invoicing 2004-10 in Sweden

Negative carrots have helped a lot:

Noteworthy:

- growth 11,9m

- 14% of payments in Internet banks now e-invoice initiated

- 34% of e-bank customers receive e-invoices

 

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Comments: (1)

Bo Harald
Bo Harald - ZEF, Transmeri, Demos, Real Time Economy Program, - Helsinki Region 03 April, 2011, 07:52Be the first to give this comment the thumbs up 0 likes

Like in Norway, Denmark and to some extent in Finland (where the consumer ombudsman has been busy in trying to resist transparent pricing of paper invoices = protecting costs - not consumers!) - the success is based on charging for paper - if you want it you pay for it. The cased with not paying means that all customers share the cost of bad behavior...

Bo Harald

Bo Harald

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ZEF, Transmeri, Demos, Real Time Economy Program,

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This post is from a series of posts in the group:

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.


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