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Embracing cloud culture: Why the financial sector must migrate

The UK financial sector is the latest industry to be facing a Brexit challenge as EU negotiators feel that the recently proposed plans would prevent the bloc from being able to make autonomous decisions. The uncertainty caused by Brexit and increasing geopolitical tensions has led industry experts to suggest that times of volatility and minimal growth lie ahead for the global financial market.

As such, the majority of profit drivers for businesses now stem from improving existing services, customers’ quality of experience and operational efficiency. One way to enhance their performance is for organisations to adopt new technologies and evolve their IT infrastructure.

Having seen the initial impacts of blockchain and artificial intelligence on the financial sector, it’s clear that businesses in this industry are no strangers to digital disruption, but we’re approaching a situation where modernisation and innovation are prioritised and viewed as enablers in terms of decision making and enhancing customer services.

 

Every cloud has a silver lining

The finance sector is a highly regulated industry, which of course prioritises security, but also speed and efficiency. By migrating to the cloud, finance organisations can lower costs, leverage the ability to flexibly scale as required to meet customer demand, and avoid vendor lock-in with the use of platform and container technology. 

A recent study from GFT highlights not only the industry’s excitement around cloud computing’s offerings but also how the development of cloud technology will introduce new applications, citing that three-quarters of investment banks are more excited by cloud computing’s ability to provide agility and resource elasticity into their businesses than its ability to simply deliver cost reductions. Innovations in cloud offerings have already led to enhancements to the customer experience and open banking, with banks levelling the playing field by opening up their systems with APIs to allow authorised access into their banking services, ushering in new era of disaggregated banking functions.

 

Cloudy with a chance of disruption

For financial organisations to compete in a world of digital disruptions, they must be able to offer secure solutions that meet customer expectations of personalised services and deliver connected financial service offerings.

However, when leveraging the cloud for agility and cost reduction, businesses must also consider the associated increased network demand to connect to the cloud resources and connect the hybrid cloud environments together. With traffic that can surge in a day and the continuous threat to system security, a reliable and efficient network is a business essential.

Financial services rely upon real-time decision making and state-of-the-art customer services and experiences to excel in their markets. With the onset of open banking and other applications, there's a critical need for a solution that increases reliability and agility and ensures financial organisations are able to keep up with market demand and expectations.  

By implementing network optimisation solutions and strategies, financial institutions can not only deliver greater performance and better outcomes to their customers, they can establish a future-proofed network ecosystem that will scale to effectively manage growing demands against the backdrop of an uncertain future market, whilst creating a lasting advantage over competitors to ensure future profitability.

  

 

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Comments: (2)

Ambrish Parmar
Ambrish Parmar - Digital Strategy and Transformation Director - London 24 August, 2018, 05:57Be the first to give this comment the thumbs up 0 likes

Hi - thank you for sharing this post on this group and to this community. I would be interested in the long term RoI for fully migrated cloud migration and also your view on Platform and banking as a service offerings.

Many thanks, Ambrish

Mervyn Kelly
Mervyn Kelly - Ciena - London 07 September, 2018, 18:13Be the first to give this comment the thumbs up 0 likes

Hi Ambrish,

The first step in discussing long-term ROI is to identify the business motivations that are driving the changes. The financial services market is not experiencing significant growth, and different measures being implemented to improve business performance, operation efficiency, the customer experience and market differentiation which will help FSIs to stand out.

New technologies like Artificial Intelligence, Robotic Process Automation, Business Analytics will be critical in enabling digital transformation and these technologies are firmly attached to the Cloud. Evaluating long-term ROI of Cloud adoption should include all of the business transformations it enables.

Looking in more detail at Banking as a Service; the surge in consumer and enterprise demand to manage finances online is forcing banks to evolve the customer experience and couple additional services into the standard transaction handling functions of a traditional bank. To facilitate the increasing number of online and mobile application transactions quickly and securely between the user and the data center and between data centers themselves, while supporting service and usage analytics, financial institutions will need enhanced modern networks that provide reliable future proofed ecosystems to cope with growing and dynamic demand.

 

Mervyn Kelly

Mervyn Kelly

EMEA Marketing Director

Ciena

Member since

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London

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This post is from a series of posts in the group:

Banking Strategy, Digital and Transformation

Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar


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