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Bob Ford

Vice President
Barcays Bank plc
Member since
03 Oct 2006
Location
London
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Followed by John Sims, Martha Boyle and 5 others you follow

Bio

Head up a team of BA's working on Payment System projects

Experience

Vice President
Barcays Bank plc
To Present
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Latest opinions

Bob Ford

What Social Interaction Do I Want With My Bank

Ok... I admit, I'm a little late to the party, but.... I have found Twitter. Those who know me may have started to suffer seeing my tweets over the past couple of weeks. On other other hand, as someone who couldn't make it to SIBOS last week, Twitter, I thought, came into its own. Having the chance to see the various comments from delegates kept m...

01 November 2010

Bob Ford

Metro Bank and First Direct - Customer Interaction?

A large majority of attention has been focussed on how Metro Bank has opened 'stores' in London and, in the space of some 3 months, exceeded account take up expectations. It has also been well documented how Metro Bank want to open a large number of 'Stores' around London in the coming 2-3 years. These 'Stores' are open long hours and 7 days a wee...

12 October 2010

Bob Ford

Is This The Last European SIBOS As We Know It?

The registration numbers have been issued this morning and show about 2,000 delegates from Asia and the Americas. The remainder of the nearly 7,000 delegates are from EMEA. Nothing new in these statistics, but with the pressure on costs and the wide diversity of subject matter at SIBOS will the next couple of years when the show goes through the Am...

11 October 2010

See all 4 opinions by Bob

Latest comments

London black cabs to accept card and contactless payments

It still surprises me that Taxis are not making better use of the likes of PayM. Also, aren't mobile type payments cheaper in processing than cash?

26 Nov 2015 13:18 Read comment

Who pays a transaction tax?

Chris

When Sir Wim Bischoff attended the Financial Services Club dinner a couple of years back, he was asked about this and he confirmed that the banks would simply charge on any tax - ultimately, it would be another tax on the end user, not the banks.

05 Feb 2013 07:42 Read comment

Bank Insults with Mailshot

It's interesting that there is another well know bank (starting letter closely follows that of yours, I believe), who undertake a credit check when an customer wishes to open a deposit account and if the credit check fails then the bank refuses the account. I may be thick (calm down all who know me), but I really don't understand the logic - surely, it is the customer who may wish to do a credit check on the bank as they are lending money rather than the other way round (notwithstanding the reassurances of the guarantees issued by HMG).

13 Jan 2009 10:05 Read comment

See all 6 comments by Bob

Bob writes about

  • payments
  • sibos
  • retail banking

Bob's opinion archive

  • 2010 (3)
  • 2007 (1)

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  • Transaction Banking

  • Electronic Bank Account Management

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