22 October 2017
visit www.atos.net

Halifax and NCR bring ATMs into line

29 November 2000  |  3315 views  |  0 Halifax and NCR bring ATMs into line

UK bank Halifax is to use NCR software to provide a development environment for the consistent delivery of products and service across all customer contact points.

Using NCR's self-service software Aptra Edge, the bank will be able to offer a range of services - previously available only to online customers - across different channels, such as ATMs and kiosks.

Halifax believes the consistency between alternative channels is key to delivering superior customer service. David Walkden, general manager of Halifax Direct says: "We are now able to develop one version of customer products and offers and to deliver them across various channels, including ATMs and kiosks. The benefits are obvious. This will reduce our development costs and enable us to introduce services more quickly. Speed is essential to maintain our competitive advantage."

The project, which includes NCR software, tools and licenses, architecture and design, consultancy and project management, will be piloted in early 2001 and rolled-out later in the year. Aptra Edge is a Microsoft Windows NT-based product which uses the ActiveXFS interface to deliver multi-channel connectivity.



Comments: (0)

Comment on this story (membership required)

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board: sign up now

Related stories

Brief: NCR wins Venezuelan cash machine contract

Brief: NCR wins Venezuelan cash machine contract

23 November 2000  |  2150 views  |  0 comments
Bank of Piraeus consults NCR branch model

Bank of Piraeus consults NCR branch model

22 November 2000  |  2705 views  |  0 comments
Halifax to pilot direct debit transfer scheme

Halifax to pilot direct debit transfer scheme

08 November 2000  |  3495 views  |  0 comments
Halifax looks to Belfast for skilled developers

Halifax looks to Belfast for skilled developers

31 October 2000  |  3930 views  |  0 comments
Brief: NCR seals 50,000 ATM order

Brief: NCR seals 50,000 ATM order

19 October 2000  |  2421 views  |  0 comments

Related company news

 

Related company information

NCR

Related blogs

Create a blog about this story (membership required)
visit www.vasco.com Register now

Top topics

Most viewed Most shared
HSBC partners Bud for open banking trialHSBC partners Bud for open banking trial
10720 views comments | 22 tweets | 26 linkedin
Mastercard to roll out blockchain APIMastercard to roll out blockchain API
10404 views comments | 17 tweets | 24 linkedin
satelliteGates Foundation backs Ripple collaboratio...
9122 views comments | 13 tweets | 10 linkedin
IBM uses blockchain to improve cross-border payments processingIBM uses blockchain to improve cross-borde...
8182 views comments | 9 tweets | 17 linkedin
Sibos 2017: API or the highwaySibos 2017: API or the highway
8028 views comments | 10 tweets | 22 linkedin

Featured job

Competitive base, commission, benefits
London, UK

Find your next job