Santander is to equip 11,000 employess with iPhones running IBM MobileFirst for iOS apps, using real-time enterprise data to improve customer engagement.
Emirates NBD has connected 14 different siloed applications to provide branch staff with a 360-degree single view of all customer relationships, combined with biometric digital signatures for paperless transactions and data-driven insights.
More than half of bank executives think that a lack of available IT resources is slowing down their ability to mature digitally, according to a survey from Liferay.
In its latest step to becoming a one-stop-shop for small businesses, Square has introduced Facebook Ad integration, enabling clients to use its platform to buy and target advertising on the social network.
HSBC has led a $10.5 million Series B funding round for New York-headquartered cognitive computing startup CustomerMatrix.
National Australia Bank has passed an important milestone in its tech transformation agenda with the roll out of a new customer relationship management system for its 4500 business bankers.