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103 Results from "TSB"

/regulation

GDPR concerns as TSB bungles IT meltdown apology letter

The fallout from TSB's recent IT meltdown continues, with customers who complained about the fiasco being sent letters containing information about other people - a mistake which could put the bank foul of new data protection laws.

/regulation

Surge in phishing follows TSB IT fiasco

TSB customers are experiencing a surge in phishing activity as criminals take advantage of the chaos and confusion surrounding the UK bank's botched IT platform switch.

/retail

TSB chief to give up £1.6m bonus over IT meltdown

TSB CEO Paul Pester will not receive a £1.6 million "integration bonus" related to the bank's spectacularly botched IT migration, which left hundreds of thousands of customers unable to access services for days on end.

/retail

TSB chief to face MP grilling

With its IT disaster rumbling on into a second week, TSB's chief executive and chairman are being hauled into Westminster to face questions from MPs.

/retail

TSB crisis continues as bank drafts in IBM to help fix broken IT platform

TSB has admitted that it may take another week to get its Internet and mobile banking systems functioning properly, as 50% of customers remain unable to reach their accounts online.

/retail

TSB back online but customer gripes continue

TSB has finally got its Internet and mobile banking systems back online in the wake of a disastrous switch to a new banking platform from Spanish parent Banco Sabadell.

/retail

Chaos continues at TSB as IT woes grind on

TSB is take its online and mobile systems offline in an attempt to get to the bottom of a botched IT account switchover after it migrated accounts from a legacy Lloyds platform to the Proteo4 system from new owner Banco Sabadell.

/retail

TSB customers rage as migration to Sabadell platform goes awry

Some customers of UK bank TSB are reporting serious data breaches after the bank's online and mobile channels were cobbled as it migrated accounts from a legacy Lloyds platform to the Proteo4 system from new owner Banco Sabadell.

/retail

TSB launches lending marketplace for small businesses

Challenger bank TSB has unveiled its latest weapon in the fight against Britain's high street giants, a business marketplace where SMEs can compare financing options from a host of lenders in one place.

/retail

TSB lambasts competition watchdog for failing to fix "broken" banking market

TSB has called on the Competition and Markets Authority to fix the UK's "broken banking market" by making it easier to switch bank accounts.

/retail

The eyes have it: TSB brings iris scanning to mobile app

TSB is claiming a European first by introducing iris scanning to its mobile banking app, eradicating the need to remember lengthy IDs or passwords.

/retail

Customers want online and branch banking - TSB

More than three quarters of Brits think that it is important that their bank offers both online and branch services, according to a survey from TSB.