157 Results from 2014, /retail
David Gibbard OmniChannel and Digital Banking Evangelist at OmniChannel & Digital Banking
I read an article ”Do We Need Better System Integration or Fewer Systems to Integrate?” byTerence Roche, co-founder of Cornerstone Advisors and contributor to Gonzo Banker. In the article he says, “If I were to go to most bankers today and ask them what one thing they would do to improve their systems environment, a large number would say better i...
23 September 2014 /retail
Retired Member
Brazil’s status as one of the world’s most vibrant tiger economies is well known, but its hosting of a certain international football tournament this summer has further highlighted the region as being ripe with market opportunity. With the world’s eyes on the country, merchants looking to gain a foothold in Latin America have realised the potentia...
23 September 2014 /payments /retail
History has shown us that many people and businesses wait to see what Apple does before committing to a new technology, and we have just witnessed that with regards to mobile payments, and in particular NFC. Whilst there has been a momentum building towards the technology recently, it has never reached the mainstream public, but with Apple’s seal ...
19 September 2014 /payments /retail
Digital banking is a relatively new term that encompasses ATMs, mobile banking, online banking and has expanded to include essentially all banking channels except for the branch. Like most iterations, digital banking started as a single solution, ATMs, but really gained traction as a term when online banking and mobile banking were introduced. Th...
18 September 2014 /retail
Elton Cane Digital product delivery at News Corp Australia
An Aussie start-up with a new take on online mortgage brokerage is betting a good number of people will. Flongle encourages consumers to carefully map out their ideal mortgage for a new property or refinancing, and then for a fee anonymously put it out to Flongle's network of lenders and brokers to bid on in a "mortgage contest". In a way...
18 September 2014 /retail Future Finance
I was reading an article today in Credit Union Management written by Lisa Hochgraf, subtitled, Seven steps to success with your largest 'branch'. The article does a good job identifying a problem all credit unions and community/regional banks face. "Bank of America has 6,000 branches, Wells Fargo has 3,000 and TD Bank has 1,300." You can...
17 September 2014 /retail
Back in the old days credit unions and banks aggressively marketed to get your checkingaccount. The reason, banks and credit unions determined that the financial institution that held your checking account was your primary place for banking. While your checking account may not be profitable, all the other banking services and products you used wer...
16 September 2014 /retail
Making Customer Insight Analytics Actionable Like most large commercial banks, I’m sure that my bank views my checking account for exactly what it is on its balance sheet, a liability. To be fair, I treat it as my personal controlled disbursement account. Money is directly deposited semi-monthly, and evaporates just as fast to cover my mortgage, b...
16 September 2014 /retail Innovation in Financial Services
Tim Simon CEO at Madiston plc
Europe’s mobile banking industry is exploding: Forrester (May 2014) predicted that banking on a smartphone will grow from 42 million users in 2013 to 99 million in 2018 and tablet banking will grow from 19 million users in 2013 to 115 million users in 2018. Banks are both driving and reacting to this demand with their own apps, with mixed success....
15 September 2014 /retail
Conduct risk is the latest buzzword in banking. Although there is no standard definition of conduct risk, it is now a regulatory requirement for UK financial services, and it broadly demands that organisations focus on fair customer outcomes and not just shareholder return. It means operating ethically and responsibly and having the customer’s inte...
11 September 2014 /regulation /retail
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