Latest Social media News: Finextra Research

Social trading network eToro secures $27 million funding round

Social investment network eToro has secured $27 million in new financing from venture capital funds associated with two of the world's largest financial services organisations, China's Ping An Insurance and Sberbank of Russia.

10 December 2014

Company update/Social media

RBS to measure customer engagement levels with Artesian social intelligence software

Artesian, the innovative developer of social intelligence software has today announced that the Royal Bank of Scotland (RBS) is using its solution to help it to measure the levels of engagement between its relationship managers and their customers.

08 December 2014

News/Social media

Japanese messaging outfit Line launches m-payments service

Japanese messaging giant Line is rolling out its mobile payments service for online and in-store transactions to users around the world.

05 December 2014

News/Social media

Twitter lets users add coupons to cards for in-store redemption

In its latest foray into the commerce sphere, Twitter is testing a feature that lets users add discounts from advertisers on the social network to their payment cards.

25 November 2014

News/Social media

Post Office launches Twitter donation service for Children in Need

Twitter users can now tweet to donate cash to the UK's Children in Need charity campaign, 'Be a Hero', through a service developed by the Post Office and IMImobile.

18 November 2014

News/Social media

Snapchat partners Square on P2P payments

Snapchat has teamed up with Square to enable users to send each other money through the Photo sharing app.

17 November 2014

News/Social media

BNZ opens online community

Bank of New Zealand has launched an online banking community site, where customers can share financial management tips and provide input to BNZ product development.

11 November 2014

Company update/Social media

Bank of China partners IBM to build first smart branch

Bank of China (BOC) Tianjin Branch and IBM (NYSE: IBM) today announced the successful completion of the bank's first smart branch.

03 November 2014

News/Social media

Zuckerberg plays down Facebook payments ambitions

Facebook chief Mark Zuckerberg has played down the value of payments to the social network, saying that it will partner with card firms and PayPal rather than try to build its own system.

29 October 2014

Company update/Social media

Twitter partners with IBM on enterprise adoption of social data

We believe that social data has unlimited value, and near limitless application. Today, we’re taking an important step toward unleashing this value through a new relationship with IBM.

29 October 2014

Company update/Social media

Interactive Data to provide access to Sowa Labs social media feed

Interactive Data, a leading provider of financial market data, analytics and customized web solutions for financial institutions, has announced collaboration with Sowa Labs to provide its customers with access to Sowa Labs' social media analytics feed.

29 October 2014

News/Social media

Eagle Alpha swoops on $1.2 million funding round

Eagle Alpha, a startup which scans online chatter to discern profitable trading patterns, has scored $1.2 million in funding from individual industry investors.

28 October 2014

News/Social media

EU regulators ask for FX traders' Facebook chats - Bloomberg

European Union antitrust regulators have asked banks to hand over the Facebook messages of foreign exchange traders, according to Bloomberg.

27 October 2014

Company update/Social media

Mplsystems analytics automate contact centre chatter from new bank channels

mplsystems, the UK-based multi-channel customer contact technology specialist, has launched intelligentResponse - the first automated response solution to help financial services firms’ contact centres handle the anticipated flood of incoming text messages caused by the growth in mobile apps, social media, web chat and email channels.

22 October 2014

News/Social media

Commercial Bank of Dubai opens 'Facebook branch'

Commercial Bank of Dubai (CBD) has introduced a 'Facebook branch', enabling customers to check their accounts and transfer funds from within the social network.

16 October 2014

News/Social media

Kotak Mahindra taps India's Immediate Payment Service to offer Facebook transfers

India's Kotak Mahindra Bank (KMB) has launched a bank agnostic mobile money transfer service for Facebook friends.

14 October 2014

News/Social media

Japanese messaging outfit Line moves into payments

Japanese messaging giant Line has become the latest social media player to enter the payments market, unveiling a service for both online and in-store transactions.

13 October 2014

News/Social media

Accenture brings Fintech Innovation Lab to Dublin

Accenture's Fintech Innovation Lab is landing in Ireland, with banking and tech giants throwing their weight behind the Dublin-based accelerator programme.

09 October 2014

News/Social media

Facebook Messenger screenshots hint at P2P payments

Facebook has built a feature that could soon let friends send money to each other through Messenger, screenshots posted by a Stanford University student suggest.

06 October 2014

News/Social media

MasterCard Asia/Pacific to mine social chatter for bank campaigns

MasterCard is working with Facebook and other social media platforms in Asia Pacific to garner insights on consumer sentiment which can be sold on to banks.

06 October 2014