Latest opinions that Sergio Barbosa has shared on Finextra

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Sergio Barbosa

CIO of Global Kinetic, and CEO of FutureBank.

Global Kinetic and FutureBank

Member since

19 Apr 2022

Location

Cape Town

View Sergio Barbosa's full profile

Sergio's opinions

Banks need a complete app overhaul to remain generationally relevant

It’s not just technology that is changing at breakneck speed, how different groups of customers engage with new technology is also shifting. While banks have spent fortunes on protecting their customers against fraud, this has slowed down spending in other areas. And the cracks are beginning to show. Currently, banks release a single app for thei...

21 February 2025 /payments /retail Digital Banking

Banks warned against failed core strategies as time runs out to modernise

Banks around the world are rushing to upgrade legacy systems that are placing them at a significant disadvantage in a time when they are already challenged by neo banks that have none of the same infrastructural baggage. But as RFPs mount up, the C-suites have been warned not to adopt a core migration strategy that could come back to bite them. T...

20 January 2025 Banking Strategy, Digital and Transformation

Innovation doesn’t have to become collateral damage to FI legacy system budgets

Technology investment has continued apace and, according to Gartner, IT spending in the banking and investment services market is forecast to increase by 8.7% in 2024 and is expected to reach $1 trillion by 2028. But even with all this money being thrown at IT, many Financial Institutions (FIs) are still unable to deliver the innovation they need...

16 August 2024 /payments /retail Banking Architecture

Businesses losing billions to poor quality software, putting many at risk for 2023

Businesses are losing billions due to poor quality software. And, as the economy tightens and skills remain scarce, this is likely to get worse, forcing them to pay to fix avoidable problems and resulting in stalled growth. According to the Consortium for Information & Software Quality (CISQ), poor software quality cost US organisations $2.08...

29 November 2022 /devops /predictions Trends in Financial Services

Unlocking the power of hyper-personalisation to build more relevant banks

Real-time data and AI have made it possible to deliver curated content, services and products designed for individual customers, but many banks are unable or unwilling to embrace the opportunity offered by hyper-personalisation. There is no doubt that hyper-personalisation is effective. A Deloitte report on the topic points out that Amazon and Net...

09 September 2022 /payments /sustainable Analytics in Banking

How banks and large enterprises can de-risk global expansion

When the boards of banks meet to assess the operational risks of global expansion, it’s seldom that one would find software development as part of the agenda. However, many financial service providers are discovering that making the right choices means they can upgrade their systems to deal with new regional regulations, while ensuring no disrupti...

29 July 2022 /cloud /markets Banking Strategy, Digital and Transformation

Big competition from non-banking brands coming soon

Most shareholders of traditional banks continue to focus on the more obvious indicators when assessing value. However, brand value is fast becoming an important measurement, especially when that brand can be turned into a new and thriving bank. Embedded finance is best described as when a non-financial company offers credit and other financial ser...

18 May 2022 /retail /inclusion Embedded Finance

Banking as a Service helps keep traditional banks relevant and competitive

When we first engage with traditional banks we often hear about the same challenges. Banks today are expected to compete against small, nimble fintechs on the one hand, while also fending off the growing competition from the megatech companies like Alibaba, Amazon and Google who are all rolling out their own financial service offerings. While they...

27 April 2022 /retail /devops Banking Architecture

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