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Dexter Penn

CEO
Kalgera
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31 May 2018
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London
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Followed by John Sims, Martha Boyle and 5 others you follow
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Dexter Penn

Fears of a spike in vulnerability on the anniversary of the FCA guidance

This week marks a year since the Financial Conduct Authority (FCA) issued guidance to financial institutions for the fair treatment of vulnerable customers. The aim of the guidance is to encourage banks and building societies to better understand the needs of vulnerable customers so that they can better serve them. Ahead of the anniversary, we con...

25 February 2022 /regulation /inclusion RegTech

Dexter Penn

12 Scams of Christmas

As Christmas Day fast approaches, many of us will be frantically last-minute shopping to ensure a Christmas to remember, not least after last year’s lockdown Christmas. Typically, UK households spend around £740 more than normal during the month of December, according to the Bank of England. While this is good news for the economy, it’s not so goo...

22 December 2021 /regulation /crime Financial Inclusion

Dexter Penn

Understanding Financial Mental Capacity

Mental capacity is the ability to receive and process information to make and communicate decisions on specific questions. We make decisions all day every day, from deciding what to eat and what to wear to more complex decisions like our finances - whether to spend or save, or whether to take out a certain financial product. Throughout our lives, ...

21 September 2021 /regulation /inclusion Financial Inclusion

Dexter writes about

  • regulation & compliance
  • financial inclusion
  • financial crime

Dexter's opinion archive

  • 2022 (1)
  • 2021 (2)
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