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Dexter's blog archive

2022 (1) 2021 (2)
Dexter Penn

Dexter Penn

CEO at Kalgera
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Bio Since qualifying as a Medical Doctor in 2010, Dexter has worked in Elderly Care and Neurology in various hospitals in London and overseas. He is a Clinical Research Fellow at the UCL Dementia Research Centre and holds a MSc in Research Methods from UCL, Membership in the Royal College of Physicians and is an NHS England Clinical Entrepreneur Fellow. He was compelled to provide better safeguards for vulnerable people when a patient was financially abused, losing the savings to fund his place in a care home. This spurred him to set up Kalgera in 2017, blending his expertise in dementia, with his entrepreneurial drive.



Fears of a spike in vulnerability on the anniversary of the FCA guidance

25 Feb 2022

This week marks a year since the Financial Conduct Authority (FCA) issued guidance to financial institutions for the fair treatment of vulnerable customers. The aim of the guidance is to encourage banks and building societies to better understand the needs of vulnerable customers so that they can better serve them. Ahead of the anniversary, we con...

Financial Inclusion

12 Scams of Christmas

22 Dec 2021

As Christmas Day fast approaches, many of us will be frantically last-minute shopping to ensure a Christmas to remember, not least after last year’s lockdown Christmas. Typically, UK households spend around £740 more than normal during the month of December, according to the Bank of England. While this is good news for the economy, it’s not so goo...

Financial Inclusion

Understanding Financial Mental Capacity

21 Sep 2021

Mental capacity is the ability to receive and process information to make and communicate decisions on specific questions. We make decisions all day every day, from deciding what to eat and what to wear to more complex decisions like our finances - whether to spend or save, or whether to take out a certain financial product. Throughout our lives, ...