Lending to 100%-verified, reliable clients is straightforward — the risk is clear and, so too, are the terms. However, not every customer who approaches your business will fit neatly into this box. Some may fall into the “gray area” between reliable and risky. Does this mean you should discount this group and concentrate only on certainties? No. I...
20 December 2021 /inclusion /predictions Digital Bank Transformation
Customer experience (CX) is critical to any business. In 2020, around 27% of brands improved CX quality, 13% higher than in 2019, according to consumer surveys by Forrester. Back then, companies focused on finding and eliminating problems, including internal processes. But 2020 changed everything, forcing businesses to rethink the core competencie...
19 November 2021 /inclusion /predictions Banking Strategy, Digital and Transformation
According to McKinsey, in 2020, 50% of financial companies made digital development one of their top priorities, which is almost 20% more than in 2017-2019. But not everyone has been successful in digital transformation. In our last article, we mentioned that the lack of a single platform for all processes is an important reason why companies fai...
22 September 2021 /regulation /inclusion Digital Bank Transformation
According to Statista, global investments in digital transformation reached $1.18 trillion in 2019 and $1.31 trillion in 2020. However, a significant percentage of these investments does not pay off. The BCG survey results make for an interesting read: only 30% of companies succeeded in digital development. The remaining 70% of companies failed...
14 September 2021 /inclusion /predictions Digital Bank Transformation
According to a survey by IBM Institute of Business Value, 60% of representatives of world banks believe that the boundaries between various industries are gradually blurring. This means that banks have new competitors. Among them are both promising FinTech startups and ecosystems that unite financial and non-financial players. In such conditions...
02 September 2021 /inclusion /predictions Digital Bank Transformation
Digital banking leaders | NEObanking | wallets
Rodney FarmerFounder at Realtime Transactions
Douglas AndersonFounder at Club Vita
Joanna AuburnFounder at trace
David HensleyFounder at Enryo Limited
Krystal LittleFounder at Stealth
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