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Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar
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Barley Laing UK Managing Director at Melissa
In an increasingly competitive mobile-first world, it’s time for banks to be ethical with the data customers entrust to them – obeying relevant rules and regulations, as well as leading the way in delivering best practices in customer service and convenience. Otherwise, customers will vote with their feet and take their business to those financial...
20 May 2019 /regulation
Andrew Beatty Head of Wealth, Retirement & International at FIS
Fintechs are an integral part of the Commercial Banking value chain. Business customers want and need to manage their cash flows, including making payments, receiving payments, getting information, investing funds and borrowing funds. Banks provide Treasury Management and Lending products to meet the customer mandate. Fintechs deliver end-to-end so...
16 May 2019
Ambrish Parmar Digital Leader, Strategist, at Thought leader and Start-up Advisor
Dear all Sharing a summary of UK Business Plan priorities from the CMA, FCA and PRA. Competition and Market Authority 2019/2020 priorities: •Protecting vulnerable consumers •Improving trust in markets •Promoting better competition in online markets •Supporting economic growth and productivity Financial Conduct Authority 2019/2020 priorities: •With...
13 May 2019 /inclusion
Shailendra Malik SVP - Tech Delivery (Enterprise Search) at DBS Bank
Introduction In the last 3 years, I have come across a lot of companies trying to build their data platforms. Unique approaches, aggressive architectures, and varied use cases underline the different features of each of the proposed solution. It is great to see, that industry is embracing the Big data age and even post big data evolutionary cycles...
10 May 2019 /devops
Bartlomiej Szymanski Business Consultant at Ailleron
Recently, customers have broad access to knowledge regarding banking products and services. However, when browsing a bank’s website, they often rely on support through remote channels i.e. chat, audio / voice or video. Incorporating virtual branch banking into digital customer journeys mitigates the risk of difficult navigation which can lead to cu...
29 April 2019 /retail
Innovation has not occurred at a rapid pace in banking as it has in other industry sectors. Over a year down the line from the introduction of open banking it’s only fairly recently that we have started to see the first signs of the innovation it promised in helping to improve services for customers in the digital age. One of the most prominent ha...
26 April 2019
Retired Member
Mike Kerrigan, partner, Hunton Andrews Kurth LLP, and manager, Magis Analytics LLC, is coauthor of this article. In an earlier post, I mentioned three rules for driving change in the loan market: Rule #1: What can be standardized must be standardized. Rule #2: What has been standardized must be automated. Rule #3: Go back to Rule #1, and then...
18 April 2019
How Straight-Through Processing Reduces Costs? Energy Trading Risk Management in today’s volatile markets is challenging and demands a robust, seamless, end-to-end integration of various processes for commodity trading activities from the inception point of the trade to post-settlement. Any particular point in the life cycle of these trading activi...
15 April 2019
Enrico Camerinelli Supply Chain Blockchain Personal Coach at Aite Group
Banks have traditionally managed trade finance as a paper-intensive practice. While internet-based technologies have made giant steps into banks' departments, trade finance has long remained anchored at "business as usual." Something, however, is changing here, as corporate clients are pushing for more efficient and transparent operation...
13 April 2019
Customer communications (for better or for worse) have an impactful role in the Customer Experience (CX), and they affect customer loyalty. It's time for banks to seize this as an area of opportunity, and strategically re-engineer their processes for creating, managing, and enhancing interactions with customers (including alerts, notices, social m...
11 April 2019
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