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Banking Strategy, Digital and Transformation

Latest thinking in respect to Banking Strategy, Digital and Transformation. Harnessing our collective wisdom to make banking better. Ambrish Parmar

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Customer Experience Gap in Digital Banking: Why It Matters and How to Close It

Banks and financial institutions are under immense pressure to innovate and modernize their services. The goal is clear: enhance customer experience (CX) to stay competitive in a market where customer expectations are higher than ever. However, significant investments and hard work do not always translate into success. This article explores a rea

/retail /devops

Saeid Kian

Saeid Kian Co-Founder and CEO at Ribbon

The Great Wealth Transfer: How Financial Institutions Can Seize This Opportunity

Today’s financial institutions face fierce competition from digital banks — fintechs operating solely through online and mobile branches. This need to modernize to compete becomes even more evident when younger generations (Gen Z and Millennials) are more inclined to do business with digital-only banks. At the same time, it has never been a bette...

/wealth

Alessandro Hatami

Alessandro Hatami Managing Partner at Pacemakers.io

Dear PM: Here’s a Blueprint for Fintech Growth, Exploring How the UK can Nurture and Support it

This year's election was a fractious confrontation that centres on huge policy considerations such as cost of living, the NHS and immigration. Dear PM, can you promise that your government won’t dismantle one of the UK’s few success stories – our global leadership in fintech? Today, London continues to be one of the world’s leading international ...

/retail /markets

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

Top 10 Challenges in Cloud Migration: Strategies for Success in 2024

For many companies today, the question is no longer "Should we migrate to the cloud?" but "What should we migrate, and how quickly should we do it?" By understanding the challenges involved in large-scale cloud migrations, businesses can create more effective implementation strategies and avoid common pitfalls such as security...

/payments /retail

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The Next Big Shakeup in European Banking: From Local Giants to Pan-European Titans

At the turn of the millennium, the European banking industry underwent significant consolidation - a process where financial institutions merge or are acquired, resulting in fewer but larger banks with greater market share. Notable examples from that period include: Belgium: CERA, Kredietbank, and ABB Insurances merged into KBC in 1998. In

/retail /predictions

Priya Kumari

Priya Kumari 

The Quantum Leap in Cryptography: Preparing for a Post-Quantum World

Introduction In the ever-evolving landscape of cybersecurity, a new challenge looms on the horizon: quantum computing. While this technology promises revolutionary advancements in various fields, it also poses a significant threat to our current encryption methods. Enter quantum-safe cryptography, the next frontier in securing our digital world

/payments /regulation

Venkatesh P

Venkatesh P Co-Founder and Director at Maveric Systems

Context is King in AI implementation - An overview of the use of AI Tech Stack in Banking

In the ever-evolving landscape of the banking industry, the significance of artificial intelligence (AI) and machine learning (ML) has grown exponentially. With the rise and fall of numerous buzzwords, AI remains a dominant force, promising to transform banking operations. To approach an AI implementation, especially in the context of Conversati

/ai /retail

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

One Year Since the FedNow Launch: What You Should Know

Launched in July 2023, the Federal Reserve's FedNow service has been a game-changer in the U.S. payments landscape. As we mark its first year, it’s crucial to understand its impact on financial transactions, especially within the fintech sector. With over 900 financial institutions onboarded, including major players like Chase and Wells Fargo, FedN...

/payments /retail

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

The Benefits of DevOps for Your Business

DevOps has become a buzzword in the business and technology world, promising enhanced efficiency, collaboration, and innovation. Understanding the principles of DevOps and how it can benefit businesses is crucial for organizations looking to stay ahead in today's competitive landscape. What is DevOps and How Does It Benefit Businesses? DevOps is a...

/payments /retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Use CJM to Increase User Engagement in Digital Banking by 20%

The usage of Customer Journey Mapping (CJM) has been a topic of debate. While some dismiss it in digital service design as a mere formality, others see it as an indispensable tool for crafting successful digital products. Moving beyond guesswork, CJM is proving to be a transformative tool, shaping the future of financial tech in profound ways. Aft...

/retail /devops

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