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Transaction Fraud Systems and Analysis

A community for discussion of Transaction Fraud systems and anlaytical techniques for bank card and financial services organisations.

Stan Cowan

Stan Cowan 

Adapt to Shifting Fraud Trends with an Omnichannel Data Strategy

As more and more banks implement an omnichannel experience to serve their customers, it’s clear that fraud management needs to follow suit. Consider the limited scope of branches as digital transactions and applications become normalized. Or even digital and embedded lending services or multi-platform customer service options. All of these channel...

/regulation /crime

Retired Member

Retired Member 

Confidentiality by Design - The Future of Fraud

Those working in the financial services are constantly facing a fraud dilemma that is unlikely to end, seeing fraud surge 24% during the COVID-19 pandemic alone. Financial institutions (FIs) are still struggling to find the right solution that can balance making real use of their data via analytics and collaboration, whilst remaining completely co...

/security /crime

Retired Member

Retired Member 

Fuel Payments - Alternate Fuels are leading to Alternate Fraud

How can the payments and fuel industries get prepared for the adoption of future vehicle technologies? Building a greener and more sustainable economy means consumers need to change how they consume, and businesses need to change how they produce and adapt their offerings to better meet consumer demand. Many businesses are realising they will benef...

/payments /crime

Jackie Barwell

Jackie Barwell Director at ACI Worldwide

2022: What's next for financial fraud?

Against the backdrop of continuing economic uncertainty, financial fraud will continue to thrive in 2022, with fraudsters expected to exploit consumers across all digital channels. Sadly, the industry has not yet solved the age-old question: “Who are you?”. And as it stands, fraudsters, in many cases, are winning the war when it comes to financial...

/crime /predictions

John Bertrand

John Bertrand MD at Tec 8 Limited

APP (Authorised Push Payment) fraud mitigation planned by banking and payment authorities

APP fraud is rocketing, up 70 per cent in six months, and likely to be a multi billion business shortly. No one is surprise to learn that the Bank of England, Pay.UK and UK Finance (The Collaboration) have joined forces in defining a new data model to mitigate Authorised Push Payment Fraud and reduce friction in the payment process, e.g. misdirec...

/payments /regulation

Retired Member

Retired Member 

Armchair Fraudsters – Impact of COVID-19 on “Friendly Fraud”

Working from home has become “the norm” for many of us, as COVID-19 forced the closures of traditional offices, people across the world moved into hastily converted kitchens, sheds, dining rooms and spare bedrooms to create homeworking spaces. In the UK alone nearly 70% of us are still working from home in some capacity, whether it’s on a full-tim...

/payments /crime

Steve Goddard

Steve Goddard FME at Featurespace

You Can Mimic a Result, but Not the Creativity

A recent survey found that 93% of respondents agreed that fraudsters have become more diverse and that the speed of innovation has increased with it, resulting in greater complexity when detecting their behaviour. This stat flashed up in my mind on one of many zoom calls I attend, engaging with peers to try and get some normalcy in my life, when ...

/payments /crime

Ron Hynes

Ron Hynes Chief Executive Officer at Vesta

Preventing fraud without compromising the customer experience

Delivering a great shopping experience is about more than just the shopping, it's about the paying too. However, today merchants are so hyper-focused on the risk of fraud and attacks, the ease of checkout often suffers, leaving customers frustrated and carts abandoned. Rigorous risk mitigation tools can cause friction in the payment process. Mult...

/security /payments

Gabe McGloin

Gabe McGloin Head of Business Development EMEA at Verifi at Verifi Inc

Making Free Trials Work for Customer and Merchant

The experience of lockdown has turned many consumers into a captive but willing audience for streaming entertainment and subscription services. Stuck at home with children or friends and relatives to entertain, consumers may have taken advantage of the large number of free trials on offer throughout the lockdown. These services provided households...

/payments /covid-19

Gabe McGloin

Gabe McGloin Head of Business Development EMEA at Verifi at Verifi Inc

Stopping the chargebacklash

Brands have been encouraging consumers to move their shopping online for years. As a result of the COVID-19 pandemic, this has happened all at once. Even as lockdowns ease around the world, many stores and outdoor venues will remain closed or running at a reduced capacity. In the meantime, it’s easy to predict that commerce will remain digital-fir...

/payments /covid-19

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