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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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Alex Kreger Founder and CEO at UXDA Financial UX Design
Customer-centered product design plays a crucial role in building trust for modern financial companies and banks. Research from Frontiers in Psychology shows that attractive product designs positively impact consumer behavior, making users feel more favorable toward the product and the brand. However, customer trust goes beyond just aesthetics or ...
17 February 2025 /retail /identity
Venkatesh P Co-Founder and Director at Maveric Systems
Over the last two years, there has been significant buzz around the potential of GenAI and the various platforms and tools that have emerged in the market. However, we have not seen the same level of buzz around successful implementations, barring some examples of incremental progress. Only 2% of organizations in financial services are considered ...
15 February 2025 /ai /retail
Retired Member
In today’s digital economy, businesses rely on payment gateways to facilitate seamless and secure transactions. With the increasing volume of online payments, security and scalability have become critical factors in choosing the right payment solution. Security: The Foundation of Trust A payment gateway must ensure end-to-end security to protect s...
14 February 2025 /payments
Digital transformation and innovation is an ongoing process that is aimed to enhance user experience and streamline banking services. However, if executed poorly, it can have the opposite effect—fragmenting the brand experience and damaging customer trust. Inexperienced implementation can lead to confusion and frustration, causing users to make m...
10 February 2025 /ai /retail
Anton Roe CEO at MHR
The finance department is known for saying no – but often with good reason. It might be no to projects, technologies, or trying a new service, but whatever the ask, they hold the purse strings and have the power. However, every part of managing an organisation is a fine balance. We need the practical rationalisers as much as we need the creative
04 February 2025 /people
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
The bicycle-made-for-two (employer and employee) is the Trust Infrastructure with credentials in wallets for both the employee and for her/his employer. In this successful case lead by Finnish Tax and supported by Findynet and used in EWC where Bosch opened a bank account from Germany in Finland. Goes as follows: Bosch employee has wallet and asks...
04 February 2025 /ai /identity
Today’s Fintech disruptors and neobanks are igniting our brains’ reward centers with flashy visuals, gamified challenges and social interactivity that practically beg us to keep coming back for more. This is the effect of “Dopamine Banking,” where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight a...
03 February 2025 /retail /startups
I am for my part delighted to see EU finally coming out with force with the prioritisation of organisation wallets. https://www.linkedin.com/posts/bo-harald-4768b51_omnisecure-europeanbusinesswallet-eubusinesswallet-activity-7291423903053209601-nXFt?utm_source=share&utm_medium=member_desktop The very precondition to get cross-sector and panEU&...
01 February 2025 /ai /identity
Crystallizing the WHY – the Trust Infrastructure mission. Make life e a s i e r at home and also more productive and interesting at work. Crystallizing the HOW? Put the citizen’s life and business event into the core of all service design Picture via link below Deploy organization wallets to be able to send and receive all sorts of credential...
"Building on the EU e-IDAS framework, the European b u s i n e s s wallet will be the cornerstone of doing business simply and digitally in the EU, providing a seamless environment for companies to interact with all public administrations." Public sectors all over EU should now copy last years pensioner credential case by Finnish Socia...
31 January 2025 /ai /identity
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