30 August 2016

Latest blog posts

Daniel HeckSugarCRM - London

Retail banking customers continue to be underwhelmed

3 hours ago  |  1503 views  |  0 comments | recommendations Recommends 0

Remember the good old days? When your trusty banking customer was loyal, low interest rates dictated competitive advantage and a customer’s main gripe was that you were the only shop on the high street closed on a Saturday afternoon? How things have changed. Now, customers expect the same level of service from their banks as they do their shops, re...

TagsRetail banking
Alex KregerUX Design Agency - Riga

Is it true that traditional banks are engaged in self-deception?

22 hours ago  |  2726 views  |  3 comments | recommendations Recommends 0

We are constantly discuss that financial design should be clear, simple and helpful in solving user issues. Traditional banks agree, but they wonder why we have to constantly repeat what appears to be so obvious. Actually, this reaction puzzles me, because, in reality, I rarely see a user-centered design in modern banking services. I recently got...

TagsMobile & onlineInnovationGroupInnovation in Financial Services
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Bo Harald
Bo HaraldZEF and Real Time Economy Program - Helsinki region

New work - a renaissance in humaneness..

28 August 2016  |  3178 views  |  0 comments | recommendations Recommends 0

On the road to a fascinating and much better future of work and private life my take would include the following main milestones: Moores law making computing expontially more efficient, cheaper and...

TagsInnovationGroupInnovation in Financial Services
Gaurav Singla
Gaurav SinglaInfosys Ltd. - Bangalore

Agile and testing: What banks need to know

27 August 2016  |  4718 views  |  0 comments | recommendations Recommends 0

Agile — a testing framework introduced in 2001 — is now being used across various banks in order to cater to their IT project needs. The basic principles of the agile methodology are as follows: Rapi...

TagsRisk & regulationInnovation
Carlo R.W. De Meijer
Carlo R.W. De MeijerIndependent - Maarrssen

Blockchain: Some Remarkable Announcements!

26 August 2016  |  5942 views  |  0 comments | recommendations Recommends 0

While Blockchain is seen by many as a network phenomenon that needs large market participation, collaboration and interoperability to succeed, both R3CEV and a group of four large global banks came wi...

TagsBlockchainPayments
Graham Seel
Graham SeelBankTech Consulting - Concord

Is Community Bank Innovation Strategic or Tactical? Yes

25 August 2016  |  4343 views  |  0 comments | recommendations Recommends 1

Everyone likes to think they’re strategic. And that they can be tactical when they need to. When it comes down to it, though, how many of us are really either? How often have you heard someone ask wha...

TagsRetail bankingInnovationGroupInnovation in Financial Services
Colin Dean
Colin DeanHyland, creator of OnBase - London

Technology can turn the burden of regulation and red tape into a tool for good management

23 August 2016  |  76 views  |  0 comments | recommendations Recommends 0

Regulators' increased focus on consumer transactions has pushed compliance and risk management to the heart of the financial sector, and many organisations are struggling under the administrative burd...

TagsRisk & regulationInnovationGroupFinancial Services Regulation
Nicholas Nicholls
Nicholas NichollsGFT - London

Unintended consequences of regulation, knee-jerk or Grand Plan?

23 August 2016  |  4291 views  |  0 comments | recommendations Recommends 0

The accumulation of risk in the buyside and its impact on economic growth In this blog, I would like to set aside convention and start with a conclusion, which is as follows: “constraining any market...

TagsRisk & regulationInnovation
Scott Bancroft
Scott BancroftCapco - Edinburgh

Protecting Data with DLP

23 August 2016  |  3915 views  |  0 comments | recommendations Recommends 0

The recent Brexit vote in the UK changes nothing from a GDPR perspective for those who wish to do business with EU entities. In today’s always-connected world, where almost all information is store

TagsSecurityBrexit
Jack Burrows
Jack BurrowsCapco - London

CMA, PSD2 and API: A solution for open banking

23 August 2016  |  5417 views  |  0 comments | recommendations Recommends 1

Banks should avoid treating the delivery of CMA and PSD2 APIs as just another compliance project and instead take the same approach as when delivering new customer products such as mobile banking apps...

TagsMobile & onlineRetail banking
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