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In today's banking industry , most of the core banking solutions will support Customer Information File, General Ledger System, Transaction Processing and Posting, Loans & Deposits system, MIS reporting and multi channels. However, offering intelligent pricing to a custome,r based on the length and breadth of relationship is not addressed in the present core banking system.
Hence it is vital for the banks to restructure the existing business model as customer centric to build a holistic view of the customer. This requires identifying and linking all internal sources of customer data capable of identifying each customer from 360 degree view, regardless of where that information resides. Not only this is an important process in driving multichannel strategies, but it is also the basis for creating and delivering a consistent view of the customer specific details.
Your views please.
This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.
Muhammad Qasim Senior Software Developer at PSPC
22 October
Mete Feridun Chair at EMU Centre for Financial Regulation and Risk
Alex Kreger Founder and CEO at UXDA Financial UX Design
21 October
Robert Kraal Co-founder and CBDO at Silverflow
20 October
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