Last week on a retail banking conference in Prague, i have heard a dozen times from bankers' presentations, that the banks need to focus on affluent customers. They are way more profitable than the mass retail customers and spend much more time with the
online banking as well.
Still, the online banking offerings from banks are mostly focusing on the retail needs, so I consider a good idea to put some "private" or "premium" banking services into the internet application, like
investment management with visuals.