14 December 2017
Bo Harald

Good for society at large

Bo Harald - ZEF, Transmeri, Demos, Real Time Economy Program

353Posts 1,336,985Views 260Comments
Innovation in Financial Services

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Nobody promised you a rose garden

25 September 2010  |  6430 views  |  0

I went to a book publishing party yesterday. Wonderful book about interior design and life by extraordinary personality. Lots of cultural types around and good food. And as I am kind of known as Mr. e-Invoicing the accountant present came up to me with his story – which went like this:

He: “ The migration to e-invoicing has not been easy. Lots of things went wrong in the beginning.”

Me: “Have you heard about any new networked service that would function perfectly from the beginning? And if too few users join in - there will not be any second version and even the most good-for-society-at-large thing will never happen”

He: “Of course it is so  – and now it all functions very well”

Me: “So let us tell the story starting from the present happy day –problem stories of yore have a tendency to stay  around far too long – and change resisters too often believe that progress does not happen.”

So we agreed. But the lessons we have learned mostly in the Nordic countries are that it takes time to get those who do not need ERP systems to understand that only fingers are needed to send the e-invoice for example from his secure e-bank-linked portal, that those who have ERP-systems see how important it is to check that these support the local standards properly and link up to interlinked service providers who can then convert to other standards as long as that is needed. Only then will the gates to the rose garden start to open – and what a rose garden..

But it will take time, the beginning takes some efforts and the opportunity to learn from our mistakes should not be missed.

TagsPayments

Comments: (0)

Comment on this story (membership required)

Latest posts from Bo

Finland 100 years

09 December 2017  |  3720 views  |  0 comments | recomends Recommends 0 TagsRetail bankingInnovationGroupDisruption in Retail Banking

Impact evaluation - much to do

04 December 2017  |  2267 views  |  0 comments | recomends Recommends 0 TagsRisk & regulationInnovationGroupFinancial Services Regulation

Make it possible, make it mandatory and then move to the next

21 November 2017  |  2586 views  |  0 comments | recomends Recommends 0 TagsMobile & onlineInnovationGroupDigital Banking Trends

Human-centred approach to data leads the way to a smarter digital age

15 November 2017  |  2873 views  |  0 comments | recomends Recommends 0 TagsInnovationOpen APIsGroupDisruption in Retail Banking

Pretty ok Real Time Economy overwiev

14 November 2017  |  2231 views  |  0 comments | recomends Recommends 0 TagsMobile & onlineInnovationGroupDisruption in Retail Banking

Bo's profile

job title Chairman/Founding member
location Helsinki Region
member since 2008
Summary profile See full profile »
Independent advisor and board professional

Bo's expertise

Member since 2008
338 posts260 comments

Who's commenting on Bo's posts