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HR departments should not wait – they should take Business Wallets into use right away.

1 10 September 2025 Be the first to comment

Bo Harald

Chairman/Founding member, board member

Trust Infra for Real Time Economy Prgrm & MyData,

I have not worked in HR but much with HR in the past - most intensively in Nordea Bank and TietoEvry. I have seen their roles as important in helping the business leaders to foster a culture where employees feel important, are properly compensated, get involved in strategy work from the outset and get upskilled in real terms. Too much HR-time has unfortunately to be spent on managing downsizing.

Now we are entering a new era in all organisations. HR has a very important - both practical and forward looking mission here.

First the migration to the Trust Infrastructure - where identity building verifiable credentials and data will be exchanged - using general purpose business wallets (EUBW in EU) - with wallet carrying staff (starting from the job application) customers, suppliers, the public sectors and soon also things.

This will then make it possible for all parties to safely and efficiently employ AI-agents - also for the HR-deparments - sending out AI-agents to find the right kind of skills and attitudes. But before that learn themselves and make sure that management and staff start using of LLM for efficiency in daily work and AI-agents for tasks inside the organisation.

I asked ChatGPT to formulate concrete first steps for HR. It said:

"HR is the obvious frontline for enterprise business wallets.

They’re the department that constantly deals with credentials and authority:

Onboarding & offboarding → verified diplomas, certificates, work permits, bank accounts, e-signature mandates.
Representation → proof that an employee can act on behalf of the company.
Payroll → IBAN credential, e-salary, tax identifiers.
Compliance → AML, KYC, work safety, union rules.
Training → storing and verifying qualifications and continuous learning credentials.

Right now HR teams are drowning in PDFs, manual uploads, and “send us a scan of your passport.” Business wallets cut this nonsense. Instead: verified credentials, instantly reusable, machine-readable, legally anchored.

If HR departments start using them, they’ll:

Save massive admin costs (think Nordic e-banking cost halving, but for HR).
Reduce fraud (fake diplomas, fake authorisations).
Improve employee experience (no more repeating the same ID checks 10 times).
Be first movers in the coming EU-wide wallet wave, setting the tone for finance, procurement, legal, etc.

👉 If HR doesn’t take the lead, more should be outsourced. And then HR becomes a follower instead of upskiller."

It can safely be predicted that all organisations and their staff will have ID-wallets soon and use them for very practical needs. Citizens should have the right to get all the data they need for job applications and employers naturally must have the business wallets for handling the applications - and supplying verifiable skill credentials when needed.

Then most organisations and many citizens will also use their wallets to employ AI-agents. So now Action is All.

Using is learning..

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Personnel Management

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5 opinions 0 members 10 September 2025

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Bo Harald

Chairman/Founding member, board member

Trust Infra for Real Time Economy Prgrm & MyData,

Member since

04 Nov 2008

Location

Helsinki Region

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