Join the Community

24,302

Expert opinions

40,830

Total members

357

New members (last 30 days)

219

New opinions (last 30 days)

29,354

Total comments

Join Sign in

A Paradigm Shift in the Making

11 October 2018 Be the first to comment

Freddie McMahon

Director Strategy and Innovation

DF2020 Ltd

Conversation-as-a-Service is a business model involving a blended approach of people and chatbots delivering dialogue for personalised interaction and orchestrating services in context to the granularity of a dialogue-step.

External

This content is provided by an external author without editing by Finextra. It expresses the views and opinions of the author.

3761

Report

Channels

/artificial intelligence /start ups

Fintech

Fintech discussions and conversations around the development of fintech.

Join group

1025 opinions 241 members 15 November 2025

Comments: (0)

Freddie McMahon

Director Strategy and Innovation

DF2020 Ltd

Member since

04 Aug 2017

Location

London

Towards AI Agents: addressing rule-based governance deficiencies

17 April

Digitised ESG enables broader and transparent corporate governance

16 October

The emerging market to digitalise regulation is an USD 1,000 billion opportunity

16 July

The dangerous risk of interactions with regulation

28 May

INNOVATION. REGULATION. KNOWLEDGE. CHATBOTS.

11 November

See all Opinions from Freddie

More expert opinions

Paul Clarke Chief Growth Officer at Cashflows

How Digital Payments Can Solve Dentistry’s No-Show Problem  

7 hours

Stanley Epstein Associate at Citadel Advantage Group

Building a Scalable, Integrated GRC Program with AI-Driven Insights

9 hours

Raman Korneu CEO at myTU

Why Payments Still Break Marketplaces (and How Fintech Can Finally Fix It)

14 hours

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

The light has been seen in the EU — and that matters for industry and trade finance globally

16 hours

See all opinions