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Inna Demchenko

Head of project
Bank
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09 May 2021
Location
Kyiv
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Followed by John Sims, Martha Boyle and 5 others you follow

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Head of project
Bank
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Latest opinions

Inna Demchenko

Challenges faced by banks and customers in the online onboarding process

In Ukraine remote customer identification and the option to become a bank customer online has been officially in place since 2020, and at present nearly 40 banks out of 63 operating on the market have introduced the option to establish business relationship with the client using remote service channels. Although the service of card opening by new ...

08 March 2024 Digital Banking Trends

Inna Demchenko

Open banking in Ukraine: a new stage

Ukraine has moved to a new stage in the process of implementing open banking, as on 11 August the National Bank of Ukraine (NBU) published on its official website the approved Open Banking Concept and the introduction plan. The regulator's experts worked on the document jointly with working groups of market participants, including banks, non-bank f...

15 August 2023 Open Banking

Inna Demchenko

How to reduce digital onboarding risks

The implementation of remote identification and the ability to become a new customer without physically visiting a branch revolutionized banking services. In Europe this process remained mostly hybrid and involved only online ordering of a card, but with a mandatory visit to a branch to sign documents upon card receipt. At the same time in Ukraine ...

22 May 2023 Digital Identity Management

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Inna writes about

  • payments
  • retail banking
  • sustainable
  • identity
  • markets

Inna's opinion archive

  • 2024 (1)
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  • 2022 (4)
  • 2021 (1)

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Venkat Raman

Venkat Raman
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