Bio
With 20+ years of experience across startups & large global organizations, I am a results-driven and pragmatic innovator known for leading transformative initiatives across industries and geographies. My career spans over 30 countries and four continents, consistently delivering measurable value through operational excellence, and fostering a culture of customer centricity and innovation.
Key Strengths
• Digital Transformation & Innovation: Design and implement end-to-end strategy, leading businesses to become digitally native, customer-focused, and future-ready.
• CX Leadership: Reshape customer journeys for engagement and higher Net Promoter Scores (NPS) through a blend of technology and human-centric design.
• Strategic Partnerships: Collaborate with startups, VCs, corporates, and academia to accelerate transformation.
• Agile Leadership: Foster a culture of agility, design thinking, and experimentation, enabling teams to adapt to changing customer needs.