27 Mar 2020
I am writing this with the intention it may help others as the new normal of social distancing and isolation continues... Humanity faces one of its most testing times since the world war, the hidden enemy COVID-19 has impacted the global population in different ways, personally and professionally. The social fabric that holds society together wil...
28 Feb 2020
Anyone working in product development needs to think, feel and live like a customer to truly understand what they need to do. I’ve worked in digital for over a decade, but all too often I’ve heard the phrase “you are not the customer” used (usually incorrectly) like a carefully calibrated torpedo to blow any argument out of the water, even if it w...
25 Jan 2020
First of all I want to thank everyone who connected with me over the new year and asked questions on my previous blog post “2020 predictions”. The blog stirred up hundreds of messages, insightful discussion especially around transformation. So on the 652 on this cold frosty morning I am writing this, enjoy. :) I recently visited the natural histo...
01 Jan 2020
There we have it folks, 2019 is behind us and 2020 has started. It seems like yesterday I was drafting my 2019 predictions! So how did I do? I got 3 out of 5, clearly don’t come to me for lottery numbers! In 2019 we saw big movements on the evolution of the ecosystem, the human touch and digital identity, The other 2 predictions SME gold rush and...