Ben Marsh

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Global Head of Client Lifecycle Management

Nice Actimize

Member since

10 Nov 2017

Location

London

Bio

NICE Actimize, our focus is on transforming client onboarding and lifecycle processes for regulated organizations. By leveraging advanced technology and strategic expertise, the team enables businesses to accelerate compliant customer journeys and improve operational efficiency.

Previously, at iMeta Technologies, contributed over two decades of leadership in delivering innovative software solutions that streamlined customer lifecycle management for financial services. Committed to fostering a culture of innovation, collaboration, and excellence, while aligning organizational goals with regulatory requirements.

Experience

Global Head of Client Lifecycle Management

Nice Actimize

Dec 2023 - Present

We build and manage the cutting-edge, AI-powered solutions that deliver fully end-to-end compliance and Client Lifecyle Risk Management for the global financial system. By unifying AML, Fraud, KYC and Data Intelligence on our fully managed SaaS platform, we eliminate complexity and empower our internal and external partners to accelerate revenue, improve efficiencies, reduce risk, and deliver seamless customer experiences.

CEO

iMeta Technologies

Mar 2004 - Dec 2023

Leading iMeta

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Latest opinions

KYC in Practice: Balancing Regulation, Risk and Client Experience

We all know that KYC (Know Your Customer) is a cornerstone of regulatory compliance for financial institutions, playing a vital role from initial client onboarding and continuing throughout the entire relationship. Rooted in two essential frameworks, Client Due Diligence (CDD) and Anti-Money Laundering (AML), KYC is a sophisticated, multi-layered

18 August 2025

One-Time Data Capture: The Onboarding Breakthrough Driving Faster, Safer Financial Services

Onboarding in financial institutions is a data-driven process that goes beyond just welcoming a new client. It also encompasses existing clients seeking to establish new entities or open additional accounts. This sprawling task begins with a wealth of data and a web of regulatory requirements. From the outset, institutions must address Know Your

13 August 2025

Financial Regulation: Ten Years of Toil and a Month of MiFID II

In the past decade an unequalled amount of regulatory reform has taken place internationally across the financial services industry; a journey that has not been for the faint-hearted or those lacking in stamina and endurance! All of us involved in this marketplace; clients, institutions and service providers; know intimately that these reforms hav...

23 February 2018 MiFID

See all 5 opinions by Ben