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New York
Member since
2019
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Doug's blog archive

2019 (2)
Doug Gross

Doug Gross

CEO at NGDATA
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Blogs

Millennial Banking

What can the financial services sector learn from the retail subscription service boom?

06 Nov 2019

What can banks learn from the world of fast-moving consumer goods (FMCG) like razors or make-up? On the face of it, not much. But dig a little deeper and you quickly realise that the financial services industry has a lot to learn from the way that FMCG brands are empowering their customers with new ways to order and choose their products. The way ...

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Forget the funnel: Financial marketing must become a virtuous circle

28 Oct 2019

Digital-first challengers have disrupted the old, cosy club of High Street banks, harnessing the power of customer data to deliver tailored financial products, services and customer interaction. What’s more, people today are likely to have accounts at more than one institution, with savings, credit cards, loans and other financial products held wi...