Visit .fsisac.com
Now playing
See all TV »

The evolution of the bank branch

Balazs Fejes, Global Head of Banking and Financial Services Industry Business Unit, EPAM talks about how banks are working towards engaging with the entire customer experience to provide a holistic service.

Sponsored | what does this mean?
This content has been created by the Finextra editorial team with inputs from subject matter experts at the funding sponsor.

Comments: (2)

Hitesh Thakkar
Hitesh Thakkar - FIS Payments Software and Services India - India 16 June, 2015, 09:30Be the first to give this comment the thumbs up 0 likes

Agree with Balazs Fejes views of going where bank customers dwell more - Resturants, malls rather than 'Well designed Physical branch'.

Journey needs to start of dis integration of branches to build low foot print branches - Service points / Meeting points for customers ofcourse technology can be enabler to achieve it.

A Finextra member
A Finextra member 17 June, 2015, 04:59Be the first to give this comment the thumbs up 0 likes

Video Teller Machine equipped mini-branches could be a step into the mentioned direction. You can deploy them quickly in the interest zones such as shopping malls, gas stations etc.

Related Videos
See all TV »
Featured job
All Jobs »
London, UK

Sales Director, Private Equity Solutions (London, UK)

Competitive base, double ote, benefits, stock options

22 Jul