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Karen Wint, Operations Director at Leeds Building Society talks about offering simple banking products in the digital age.
The title has it right. Customers want to buy a house. They want a home. For that customer experience, the loan or the mortgage product is only part of the process. Banks need to create a total customer experience--IF they want to be a customer relationship
owner, else, just be a wholesaler, a loan production supplier for others who want to create and own a customer experience.
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Jonathan Hughes, Co-Founder, Pollinate International, speaks at Sustainable Finance. Live about how Pollinate are working with banks to inform them and their customers about better buying decisions to help the environment, changing consumer views about their carbon footprint, the supply chain & impact of purchasing data and whether enough banks have enough of an appetite for Sustainable Finance.
18 Dec 2019
Lars Sjögren, CEO, P27, speaks to Hannah Wallace from Finextra Research at NextGen Nordics about the theme of the event, P27 Momentum. We cover the roll out to 2021, what banks can do to prepare and calculate the next stage, what will be the big questions left to solve and what we can expect from next year's event.
Anna Poberezhna, Founder, CEO, Smart4tech, speaks at Sustainable Finance. Live about Green Finance through redefining the value of water through digitisation and integrated water resource management and redesigning processes & products through the lens of system thinking & tech to make the world a better place. She speaks about the Circular Economy and the efforts to build optimisation and innovations to re-design the way the economy works by addressing value chain versus supply chain.
Lars Sjögren, CEO, P27 & Liz Oakes, EVP, Market Development, New Payments Platforms, Mastercard, speak at NextGen Nordics: P27 Momentum about moving the Nordics from a fragmented landscape into one platform to improve security and encourage collaboration, the ambition involved in creating this cross-border, multi-currency platform and the importance of transparency around conflicting interests between competitors.
17 Dec 2019
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