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Championing the diversity agenda

Ann Cairns, Vice Chair, Mastercard, talks at Money20/20 about the forefront areas of innovation today, what they key elements drivin this innovation are and where her focus will be in her new position as Vice Chair.

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Comments: (1)

Bob Lyddon
Bob Lyddon - Lyddon Consulting Services - Thames Ditton 05 June, 2018, 18:58Be the first to give this comment the thumbs up 0 likes

This is all fabulously interesting and just a small question, if it isn't too much to distract you from your important tasks on innovation, diversity and all the other good stuff you have mentioned, and I apologise profusely in advance for disturbing you during such an important industry event.

It is because my daughter is soon going to Croatia, and my wife and I to Iceland (where there aren't any ATMs, be they free to use or involving a fee, or "at risk" to use the PSR's new terminology, or anything else), and one of my sons works at an adventure centre in the Scottish Highlands (where the local banks have considerately axed all ATMs within a 30 mile radius).

We are all totally dependent upon Mastercard and Visa, and their having 100% availability in the European region.

As the President of Mastercard in the region, can you provide a categorical assurance of 100% availability?

If you cannot, then I suggest you seek a different position, likewise if you give the assurance and then it turns out not to be true.