Jerry Norton, Managing Director, Financial Services, CGI, talks about the pivotal changes banks need to respond to, including PSD2, GDPR, instant payments and the need to leverage new technologies.
The points being made have lingererd around as required actions for several years. The need, rather than discussions, is to actually get into implementation and deliver - increased automation to get rid of routine work, leveraged Cloud, 24x7 availability
(with associated resilience)
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