15 December 2017
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Designing for what comes after Alexa

23 November 2016 | 44098 views | 0

Tom Poole, Managing VP, Mobile Commerce, Capital One, discusses the explosion of channels out to the customer, the need to think ahead about how to take services to where the customers are, and how the umbrella term of digital wallet will likely evolve to reflect the different approaches of banks, retailers and tech firms.

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